Satama Hotel

4.0 star property
Hotel with free parking, near Place d'Armes

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Satama Hotel

Terrace/patio
View from room
Outdoor pool, sun loungers
In-room safe, desk, iron/ironing board, free rollaway beds
Front of property - evening/night

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Double Room, 2 Queen Beds, City View, Sea Facing

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Daily housekeeping
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed, Balcony, City View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Rue 29 B Prolongée, Cap-Haitien

What's nearby

  • Place d'Armes - 18 min walk
  • Cap-Haitien Cathedral - 18 min walk
  • Cormier Beach - 17 min drive
  • Labadee Beach - 33 min drive
  • Citadelle Laferriere - 33 min drive

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 16 min drive

Restaurants

  • ‪La Kay Restaurant - ‬11 min walk
  • ‪Cap Deli - ‬14 min walk
  • ‪Boukanye - ‬13 min walk
  • ‪Park Cafe - ‬23 min drive
  • ‪Deco Plage - ‬14 min walk

About this property

Satama Hotel

Upscale hotel near Place d'Armes
Located close to Cap-Haitien Cathedral and Cormier Beach, Satama Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a porter/bellhop, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, free extra beds, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Frequently asked questions

Does Satama Hotel have a pool?

Yes, this property has an outdoor pool.

Is Satama Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Satama Hotel?

Self parking is free at this property.

What time is check-in at Satama Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Satama Hotel?

Check-out is at 11 AM.

Does Satama Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–6:00 PM on request. A fee of HTG 1200 per person applies.

Where is Satama Hotel located?

Situated by the sea, this hotel is within 1 mi (2 km) of Place d'Armes and Cap-Haitien Cathedral. Cormier Beach and Labadee Beach are also within 6 mi (10 km).

Satama Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 226 out of 396 reviews" "
Rating 8 - Good. 90 out of 396 reviews" "
Rating 6 - Okay. 36 out of 396 reviews" "
Rating 4 - Poor. 18 out of 396 reviews" "
Rating 2 - Terrible. 26 out of 396 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacques

Stayed 3 nights in Feb 2024

10/10 Excellent

Marie

Stayed 3 nights in Jan 2024

10/10 Excellent

Haisha Ann-Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

arlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yokiviah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Stayed 5 nights in Feb 2024

8/10 Good

Isaac

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

CLYFORD

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Overpriced , horrible service , no hot water.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
No hot water, no a/c!
This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Stayed 2 nights in Jan 2024

8/10 Good

Rubens, Port-au-Prince

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rojihne

Stayed 3 nights in Dec 2023

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Willex

Stayed 3 nights in Dec 2023

10/10 Excellent

Thama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Wagner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 10 day stay and will return.
Stayed 10 nights in Nov 2023

4/10 Poor

RIGOBERT, LOUISVILLE

Disliked: Property conditions & facilities
Lack of maintenance!!! Poor quality in rooms...
Stayed 4 nights in Nov 2023

10/10 Excellent

Jhon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will be back again, and again
Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Nov 2023

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed breakfast every morning
Stayed 4 nights in Nov 2023

10/10 Excellent

Renel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Stayed 4 nights in Nov 2023

10/10 Excellent

Sandino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023