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"The resort also has time share so they push a gift card for you to attend a time share seminar and they are persistent. We were not interested. The information sheet was not accurate, the pizza hut express closes at 12am and info sheet states 1am, website says 12am. They should update hours on info sheets given to guests. The rooms are fully equipped but furniture is worn down and outdated. We were in building 5 and to get into builsing with key cards , the readers dont work properly, many...

"I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I...

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