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Grand Hyatt Bali

5.0 star property
Beachfront comfort, a fitness center

Choose dates to view prices

Photo gallery for Grand Hyatt Bali

5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas
Lounge
Bar (on property)
Exterior
View from room

Popular amenities

  • Hot Tub
  • Bar
The current price is P7,998
P9,678 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Grand, Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Grand, Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 141 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 95.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive)

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Executive)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 141 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Club Access)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Club Access)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds (Club Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 51 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Deluxe)

Separate tub and shower, spring water tub, rainfall showerhead

Grand Suite, 1 King Bed (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
  • 142.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Separate tub and shower, spring water tub, rainfall showerhead

Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Day bed
  • 49 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Club Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(35 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Day bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 49.6 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Club Access)

Separate tub and shower, spring water tub, rainfall showerhead

Club Room, 2 Twin Beds (Club Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Day bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 51 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Minibar, in-room safe, desk, laptop workspace

Ambassador Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Garden view

Room, 2 Twin Beds, Garden View

8.6 out of 10
Excellent
(22 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Day bed
  • 49 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms (Pirate Theme, Bunk Beds)

View from room

Room, 2 Bedrooms (Pirate Theme, Bunk Beds)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
  • 99.2 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Ocean View

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
  • 49.6 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms (Mermaid Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Bedrooms (Mermaid Theme)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
  • 99.2 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
  • 49.6 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
Kawasan Wisata Nusa Dua BTDC, Nusa Dua, Bali, 80363

What's nearby

  • Bali Collection Shopping Centre - 2 min walk - 0.2 km
  • Nusa Dua Beach - 7 min walk - 0.7 km
  • Bali International Convention Center - 14 min walk - 1.2 km
  • Bali Nusa Dua Convention Centre - 15 min walk - 1.3 km
  • Geger Beach - 4 min drive - 3.3 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 22 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Waterfall Restaurant - ‬14 min walk
  • ‪Meliá Bali - ‬15 min walk
  • ‪Salsa Verde - ‬15 min walk
  • ‪Sateria Beachside Restaurant - ‬12 min walk

About this property

Grand Hyatt Bali

Eco-certified hotel near Nusa Dua Beach
Take advantage of a poolside bar, a free grocery shopping service, and a terrace at Grand Hyatt Bali. Adventurous travelers may like the cycling, racquetball/squash, and beach volleyball at this hotel. Treat yourself to a facial, a hot stone massage, or reflexology at the onsite spa. The on-site Indonesian cuisine diner, Pasar Senggol, serves dinner. Yoga classes are offered at the health club; the property also has shopping on site, a garden, and a playground. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 636 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
More conveniences in all rooms include:
  • Spring water tubs, rainfall showers, and free toiletries
  • 25-inch LED TVs with cable channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese, Malay, Russian

Similar properties

Exterior

Hilton Bali Resort

  • Pool
  • Spa
  • Kids pool
  • Waterslide
8.8 out of 10, Excellent, 1,012 reviews
The price is P8,330
P10,079 total
includes taxes & fees
Aug 25 - Aug 26
Hilton Bali Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Cafe
  • Nampu
  • Pasar Senggol
  • Salsa Verde
  • Watercourt Restaurant

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 25-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 12 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bali Grand Hyatt
Bali Hyatt Grand
Grand Bali Hyatt
Grand Hyatt Bali
Grand Hyatt Bali Hotel
Grand Hyatt Bali Hotel Nusa Dua
Grand Hyatt Bali Nusa Dua
Hyatt Bali
Hyatt Bali Grand
Hyatt Grand Bali
Grand Hyatt Hotel Bali
Grand Hyatt Nusa Dua
Hyatt Nusa Dua
Nusa Dua Hyatt

Frequently asked questions

Does Grand Hyatt Bali have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 8:00 AM–7:00 PM.

How much does it cost to stay at Grand Hyatt Bali?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Bali on Aug 25, 2025 start from P 7,998.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Bali pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Bali?

Self parking and valet parking are free at this property.

What time is check-in at Grand Hyatt Bali?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Bali?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Bali provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hyatt Bali located?

Nestled on the beach, this BTDC hotel is within a 10-minute walk of Bali Collection Shopping Centre and Nusa Dua Beach. Waterblow and Bali Nusa Dua Theater are also within 15 minutes.

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Grand Hyatt Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1012 reviews
Rating 8 - Good. 265 out of 1012 reviews
Rating 6 - Okay. 74 out of 1012 reviews
Rating 4 - Poor. 41 out of 1012 reviews
Rating 2 - Terrible. 28 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kazim

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and checkout, scenic facility, family-friendly, great amenities, excellent service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hyuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for resting
Stayed 4 nights in Jul 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean with plenty of towels and toiletries. Staff were polite and helpful. The resort is lovely and pleasant to walk around.
Stayed 5 nights in Jul 2025

8/10 Good

Peg

Liked: Cleanliness, amenities, property conditions & facilities
Lovely holiday resort Has some dated aspects to it but refurbishments are underway
Stayed 4 nights in Apr 2025

8/10 Good

Aimee

We have now stayed
Stayed 13 nights in Jun 2025

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to unwind at the end of our hectic trip, and Grand Hyatt was just right. Reasonably priced 5-star resort, a bit dated but well maintained. Lovely quiet beach. Large and beautiful grounds.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an awesome placd to stay, couldnt ask for anything more
Stayed 2 nights in Apr 2025

10/10 Excellent

gary douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the clean and pristine beach front. Multiple surf breaks and great food.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property.
Stayed 4 nights in May 2025

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well manage.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rajika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed with family for 3-nights. Exceptional resort and the most friendly staff who eager to assist and help. Only critism, I wish we were advised about the Hyatt points system from the very start.
Stayed 3 nights in Jul 2025

10/10 Excellent

Soichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
4 restaurants , large pool area with lots of seating with shade under trees or umbrellas. Food was fantastic and plenty of options. Staff were lovely and efficient, lots of amenities at resort and no need to leave Great place if you want a relaxing holiday, they also offer all inclusive with food and beverages.
Stayed 7 nights in May 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice south east asian decorations in all around the resort.
Stayed 6 nights in Apr 2025

8/10 Good

Rovina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Could do with a couple more power points in the room. Great location and beach is amazing compared to nearby resorts.
Stayed 2 nights in May 2025

10/10 Excellent

Niranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved the restaurant choices and the beach
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vaca ever
Stayed 8 nights in Feb 2025

10/10 Excellent

M Zaqki Zamanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here! The service was great and staff are all very friendly!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 3 nights in Dec 2024

8/10 Good

Jenny

Liked: Cleanliness, amenities
The hotel itself is great but the room is dated and poorly maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a quiet and relaxing vacation, and this resort exceeded my expectations.
Stayed 7 nights in Feb 2025

10/10 Excellent

Emily Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely staff, always plenty of room around the pool. Room was kept very clean.
Stayed 11 nights in Mar 2025

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bali hyatt

Beautiful facility with friendly staff ready to hep. We ate at one of restaurants- great food at a good price.
Stayed 1 night in Mar 2025

10/10 Excellent

Stanislavs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax, it’s our second time here and it truly is a grand resort. Yes, it is not brand new, but territory, cuisine and service are outstanding, which makes great atmosphere. Recommended
Stayed 4 nights in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt is a large resort, so be prepared to walk if you're room isn't close to the lobby. The staff were all helpful
Stayed 2 nights in Apr 2025