10/10 Excellent
Mark Anthony, White Rock
Traveled with family
Jan 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent week stay over New Year’s for our family. We were lucky to be upgraded to “Altitude” with a beautiful ocean view room. We were able to book dining at all the a la carte restaurants. The coffee bar is amazing and we used it very well during our stay. The Grill restaurant had amazing food, both for Italian and Grill nights. The Asian and Mexican were also good. The buffet had a lot of variety and staff worked very hard to keep food replenished. The entertainment staff had many varied activities to suit all tastes and were fun and enthusiastic. The best part of our stay was the INCLUDED New Years’s Eve fiesta. It has been over 15 years of many NYE in Mexico where it has always been extra for the event. The spread the staff put out was truly amazing. We loved everything about our stay right down to the hospitality room so we could prepare for our evening flight home. Location is great for walking to Bucerias and very convenient bike rental shop for a ride along the Nuevo bike path. As mentioned in every review, only small negative was the sporadic wifi available in certain spots on the property and not in the rooms. Fully enjoyed our stay and recommend 10/10.
Mark Anthony
Stayed 7 nights in Dec 2024