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Governor's Lodge

3.5 star property
Hotel in Norfolk Island with an outdoor pool and a restaurant

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Photo gallery for Governor's Lodge

Dinner served
Reception
Exterior
Lounge
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Pool
  • Kitchen
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Cabin, 1 Bedroom

1 bedroom, premium bedding, individually furnished, iron/ironing board

Deluxe Cabin, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
HDTV
Ceiling fan
Premium bedding
  • 50 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Cabin, 1 Bedroom

1 bedroom, premium bedding, individually furnished, iron/ironing board

Standard Cabin, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Cabin, Mobility Accessible

1 bedroom, premium bedding, individually furnished, iron/ironing board

Standard Cabin, Mobility Accessible

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
  • 40.00 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
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About the neighborhood

Map
Queen Elizabeth Avenue, Norfolk Island, 2899

What's nearby

  • Kingston and Arthur's Vale Historic Area - 3 min drive - 2.3 km
  • The Arches - 4 min drive - 3.0 km
  • Queen Elizabeth Lookout - 4 min drive - 3.0 km
  • Emily Bay Beach - 5 min drive - 3.0 km
  • Norfolk Island Botanic Garden - 6 min drive - 3.7 km

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪The Olive - ‬11 min walk
  • ‪The Bowlo Bistro - ‬15 min walk
  • ‪High Tide Kitchen - ‬16 min walk
  • ‪Golden Orb - ‬17 min walk
  • ‪Chinese Emporium - ‬6 min walk

About this property

Governor's Lodge

Hotel near the bay
Take advantage of 2 coffee shops/cafes, a garden, and a library at Governor's Lodge. For some rest and relaxation, visit the hot tub. The on-site restaurant, Bailey's Restaurant, features happy hour and dinner. Free WiFi in public areas is available to all guests, along with laundry facilities and a conference center.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and express check-out
  • Smoke-free premises, 1 meeting room, and concierge services
Room features
All 55 individually furnished rooms feature comforts such as premium bedding and furnished balconies, as well as perks like separate sitting areas.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Separate sitting areas, kitchenettes, and refrigerators

Languages

English

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 35 to 35 for adults and AUD 35 to 35 for children
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bailey's Restaurant
  • The Boatshed
  • The Lounge Bar & Cafe

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (150 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 58 buildings
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 62.5 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 to 35 for adults, and AUD 35 to 35 for children
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 62.5 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool or hot tub, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Lodge Resort Hotel
Governor's Lodge Resort Hotel Norfolk Island
Governor's Norfolk Island
Governor's Lodge Resort Hotel Norfolk Island, Australia
Governor's Hotel Norfolk
Governor's Lodge Resort Hotel Hotel
Governor's Lodge Resort Hotel Norfolk Island
Governor's Lodge Resort Hotel Hotel Norfolk Island

Frequently asked questions

Does Governor's Lodge have a pool?

Yes, this property has an outdoor pool.

Is Governor's Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Governor's Lodge?

Self parking is free at this property.

What time is check-in at Governor's Lodge?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Governor's Lodge?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Governor's Lodge located?

Situated near the beach, this hotel is within a 10-minute walk of Queen Victoria's Garden and Bounty Folk Museum. The Old Watermill and Ball Bay Reserve are also within 2 mi (3 km).

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Governor's Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 31 reviews
Rating 8 - Good. 18 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shigeki

Liked: Staff & service, amenities
Hotel staff were helpful and friendly. This hotel is suitable for a leisurely long stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff incredibly helpful Baileys restaurant excellent. Would certainly stay here again
Stayed 3 nights in Feb 2024

10/10 Excellent

Gregory, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Bargain; Service: Friendly, Courteous; Cleanliness: Spotless; Hot Spa is fantastic to unwind at the end of each day

6/10 Okay

Henry John

Liked: Cleanliness, staff & service, property conditions & facilities
Food In Bailey’s really good. No free wifi or aircon. Although the fans did the job, as it wasn’t too hot, so not necessarily a complaint! Staff friendly and mostly very helpful
Stayed 7 nights in Feb 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deluxe One Bedroom Cabin was spacious and clean. Some of the furniture was dated and the lounge is worn. The gardens are impressive, whilst the pool and spa were popular spots each afternoon. It is a quiet location with nice views. Unfortunately, there is no cooking allowed in the cabin not even a toaster which was disappointing. The WiFi is very limited.
Stayed 5 nights in Feb 2023

8/10 Good

Robert

Rooms starting to show their age. No shelf space in the bathroom and very little space around the basin. Pillows too soft. Sofa beds do not make comfortable couches in a "deluxe suite" No toasters in the rooms and the excuse for this is not acceptable. Restaurant at the Governors is overrated. Breakfast in the dining space is very good but the staff are all young backpackers who would rather be somewhere else. If location is of paramount importance this is a go-to destination, otherwise, assess your options ....
Stayed 7 nights in Oct 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the one bedroom apartments. The restaurant had very good food and the nightly happy hour was enjoyable
Stayed 7 nights in Nov 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at the Governors Lodge again. The staff are great, helpful and friendly. The cabins are basically a small house and very comfortable. The pool was good. If you have a car you park outside your cabin and the lodge can organise your car hire for you. Tour coaches stop outside reception. Bailey's restaurant is slightly upmarket with delicious food. The only negative is no free wifi and the paid wifi isn't stable. It's a walk into Burnt Pine township but no problem if you're fit.
Stayed 4 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
no free wifi no toaster
Stayed 9 nights in Feb 2024

8/10 Good

Joshua

Stayed 3 nights in Nov 2023

8/10 Good

Elizabeth Valmai

Stayed 7 nights in Oct 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to town but car required to get to beach. Restaurant was closed and cafe unavailable often, but food always available across the road at Hilli's.
Stayed 8 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean and were supposed to get a free bottle of wine but didn't happen. It was also supposed to be air conditioned and self contained but nothing
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Lovely grounds and nice restaurant.

We bought a package deal and the flight arrangements for our one case weighing 14.7 kg were dreadful. Air New Zealand who took over from Virgin from Sydney to Norfolk wanted 186 dollars one way to as the luggage was only covered from Melbourne to Sydney. Who would want a ticket that left their luggage in Sydney.
Stayed 7 nights in Nov 2017

10/10 Excellent

Judy, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location not far from shopping & restaurants

We loved the fact that we were picked up from the airport and delivered back there. Nothing was too much trouble for the staff. The room was spacious, clean and comfortable. Daily maintenance was greatly appreciated. The quietness of the place was impressive - only birdsong to be heard on many occasions. The only disappointing part was Baileys Restaurant which was exceptionally slow in delivering meals and the meals were not good quality. However, there are many other choices of places to eat. Overall, we would highly recommend Governor's Lodge to anyone.
Stayed 7 nights in Nov 2017

10/10 Excellent

Broom-Broom, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individual cabins in a subtropical setting

Close to town, 10 minute drive to anywhere on the island. Friendly, helpful staff. Pool,spa beautiful. Yours a must

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk at Christmas

Staff was friendly and helpful. Room was comfortable and easy walking distance to town (but still recommend Re ting a car to see the Island)

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Quiet private hotel close to main street

Would definitely like to return to the island. Plenty to do and see. Great walks and scenery. Excellent eating places. Lots of history. No crime.

10/10 Excellent

chook, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good resort close to everything

I think the resort has every thing that you require when you are on holidays including a very good receptionist that can look after all your needs when required. FF

10/10 Excellent

CalebEdensNanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location, clean private chalets

We had booked without having much knowledge of the Island layout or accommodation available on it. We couldn't have been happier with our choice. The stay at the Governors was a lovely experience, laid back, friendly, quiet efficiency, and when our flight was delayed on the day of departure they were very very accommodating and helpful. Nothing was too much trouble. It was like staying with trusted friends.

6/10 Okay

Wendy, Wagga Wagga NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A step back in time

Have always wanted to go to Norfolk Island and now have ticked it of my list. The island is very quaint and is trying very hard to keep up with the rest of the world. WIFI was impossible and this is what people want. Not a place we are likely to return to in a hurry. When booking check all tour sites and book a package with all the inclusions you can. Your package MUST include car hire. It is expensive if you don't have it in your package. Check ALL tour sites before parting with your money.

10/10 Excellent

karen, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and relaxed

Good position to all the attractions as you do need a car on the Island. Staff were very helpful and always accomodating. Atmosphere was relaxed with beautiful landscaped grounds. Loved the spa. Would definitely stay here again.

10/10 Excellent

C P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jean, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice setting. Fairly convenient to town.

Excellent staff very helpful. Units very comfortable. Good having restaurants for when did not want to go further afield. Gardens very nice and pool area. Norfolk Island a great place to visit.

8/10 Good

Mike, Innisfail QLD 4860, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing holiday

Friendly accommodating staff, good food, pleasant surroundings