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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
Stylish property on the shore with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Aerial view
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
On the beach, white sand, sun loungers, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Gym
    Gym
  • Breakfast included
    Breakfast included
The price is P21,471
P21,471 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Junior Suite, Garden View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Sofa bed - double
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Sofa bed - double
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Sea View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite Junior With Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

View all photos for Suite Junior With Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 10 min walk - 0.9 km
  • Hedonism II - 16 min walk - 1.4 km
  • Seven Mile Beach - 18 min walk - 1.6 km
  • Kool Runnings Water Park - 3 min drive - 2.1 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬16 min walk
  • ‪Mahogany - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Upscale all-inclusive property near Bloody Bay Beach
Located close to Kool Runnings Water Park and Booby Cay, Hotel Riu Palace Tropical Bay - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in reflexology, a manicure/pedicure, and a body treatment at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes are offered at the health club; other things to do include kayaking, windsurfing, and water skiing. Free in-room WiFi is available to all guests, along with a garden and a playground.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, express check-out, and wedding services
  • A 24-hour front desk, a gift shop, and luggage storage
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 452 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Plasma TVs with satellite channels
  • Balconies, separate sitting areas, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Palace Tropical Bay - All Inclusive?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Tropical Bay - All Inclusive on Nov 25, 2024 start from P 21,470.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Palace Tropical Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Tropical Bay - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Tropical Bay - All Inclusive located?

Nestled on the beach, this Negril property is within 1 mi (2 km) of Bloody Bay Beach, Booby Cay, and Seven Mile Beach. Kool Runnings Water Park and Time Square Mall are also within 6 mi (10 km).

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1011 reviews" "
Rating 8 - Good. 241 out of 1011 reviews" "
Rating 6 - Okay. 111 out of 1011 reviews" "
Rating 4 - Poor. 47 out of 1011 reviews" "
Rating 2 - Terrible. 44 out of 1011 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bevon

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok stay my only problem is when i wanted to extend my stay they told me that they didn't have any rooms and i think it could be handled better based on the reason why i wanted to extend my time there. But overall it was an ok stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Would book again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jean-Gardy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, staff is great!!! Definitely going back.
Stayed 4 nights in Nov 2024

2/10 Terrible

Judith Ann

Traveled with family
Disliked: Amenities
Riu’s policy of leaving their guests stranded at the airport because they booked through a 3rd party was very disappointing. For this reason I would never stay at a RIU again. Who does that? Where is your hospitality? Is this the 1st impression you want to give your potential recurring guests???
Stayed 4 nights in Nov 2024

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

8/10 Good

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. The staff was great, my only issue was the mislabeling of the food at the buffet. My partner and I do not eat pork and will get sick if we eat it. We both ended up eating it believing it to me something else. Aside from that. I love it and I would come again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dibbyajit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience. I highly recommend this resort.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent!! Staff were friendly. Suite was superb. Beach was Peru.
Stayed 7 nights in Nov 2024

10/10 Excellent

Karette, Bowie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hospitality and the premise
Stayed 4 nights in Nov 2024

8/10 Good

Mykhaylo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Sukoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a great place
Stayed 5 nights in Oct 2024

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The AC was out or locked on 80F for the entire stay. RIU management failed to address the issue and stopped returning calls after the first night. We slept each night in pools of our own sweat. Other amenities were great, but NO AC in a “5-star” resort? UNACCEPTABLE.😡😡😡
Stayed 7 nights in Oct 2024

8/10 Good

Tracy Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I want to give this place a 5 star but just can’t because the AC didn’t work last 2 days of our stay and it was very difficult to get dinner reservations. Everything else was awesome.
Stayed 5 nights in Oct 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 times going here. Never disappointed. The people that work there are wonderful. Entertainers Diamond. Bubbles. Spotlight. Advance. Marcus aka super Mario. They are all fun. The wait staff Durval. Shelly. Ishema, Powell, Davin, Grant are so good and pleasant.
Stayed 13 nights in Oct 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and clean. Food was good and special restaurant Italian was excellent. Service was good and beach access great. My one concern was the constant venders on beach. I know they were not allowed on property but they still called out and as you were going into ocean
Stayed 6 nights in Oct 2024

6/10 Okay

corey, Elmont

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was mostly helpful
Stayed 3 nights in Oct 2024

8/10 Good

JESSIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds was uncomfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nataliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is everything was ok, but just was a little inconvenience with water floor in sink was poor.
Stayed 7 nights in Sep 2024

6/10 Okay

Monique

Traveled with family
Liked: Staff & service
Staff were great… drink very nice.. entertainment staff 10/10… bathroom was not modern n unable to connect tv to streaming channels.. food choices limited and limited traditional dishes
Stayed 5 nights in Aug 2024

8/10 Good

Angelo

Stayed 6 nights in Sep 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was fine; however, there were issues with the room. The room was too far. The safe did not work. They changed our room and is not ready for us to enter delaying our relaxation. te man
Stayed 4 nights in Sep 2024

10/10 Excellent

Madhu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU is a relaxing and well-staffed resort. They offer a great variety of dining options both in the restaurants and buffet-style meals with authentic local flavors and international cuisines (could use more variety of local peppa condiments though!). We were a large group of 30 people and the staff was incredibly nice and accommodating.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mikhail, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous water and beach! Entertainment was awesome! Food delicious!
Stayed 12 nights in Aug 2024

2/10 Terrible

Diasmary

Disliked: Cleanliness, staff & service, property conditions & facilities
The worse service ever,croaches.No air conditioning. No power,worse vacation in my life.
Stayed 3 nights in Jul 2024