Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park

Choose dates to view prices

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Buffet
Reception
Minibar, in-room safe, laptop workspace, blackout drapes
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 38 of 38 rooms

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(98 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Sofa bed - double
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.6 out of 10
Excellent
(37 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard - E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Sea View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • Sleeps 8
  • 2 Double Beds

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
2 bedrooms
Blackout drapes/curtains
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

What's nearby

  • Bloody Bay Beach - 12 min walk - 1.0 km
  • Seven Mile Beach - 16 min walk - 1.4 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Time Square Mall - 11 min drive - 8.4 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬16 min walk
  • ‪Mahogany - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Upscale all-inclusive property near Bloody Bay Beach
Located close to Kool Runnings Water Park and Booby Cay, Hotel Riu Palace Tropical Bay - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a hot stone massage, aromatherapy, and reflexology at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Fitness classes are offered at the health club; other things to do include snorkeling, volleyball, and water skiing. Free in-room WiFi is available to all guests, along with a garden and a playground.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, express check-out, and smoke-free premises
  • Wedding services, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 452 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Plasma TVs with satellite channels
  • Balconies, separate sitting areas, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Riu Palace Tropical Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Tropical Bay - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Tropical Bay - All Inclusive located?

Nestled on the beach, this Negril property is within 1 mi (2 km) of Bloody Bay Beach, Booby Cay, and Seven Mile Beach. Kool Runnings Water Park and Time Square Mall are also within 6 mi (10 km).

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Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1012 reviews
Rating 8 - Good. 236 out of 1012 reviews
Rating 6 - Okay. 117 out of 1012 reviews
Rating 4 - Poor. 47 out of 1012 reviews
Rating 2 - Terrible. 36 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Ebony

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time visiting the property. I can honestly say I will be staying here each time I come.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great beaches, great food, great entertainment & easy availability to day excursions! Can’t wait to bring our kids next year!
Stayed 6 nights in May 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, food was good and catered for jamaicans . Villas room was spacious, modern and clean overall the stay was excellent and i definitely recommend the resort and go back next time im in that area
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean nice staff, fun for the entire family and food is EXCELLENT.
Stayed 7 nights in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. I loved the food here. We tried the buffet and the jerk hut which were great!
Stayed 3 nights in May 2025

10/10 Excellent

Kunle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of all resorts
Stayed 4 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Amenities, property conditions & facilities
We were looking for a nice relaxing chill out time, it delivered on all fronts 😊👍
Stayed 7 nights in May 2025

10/10 Excellent

Amged M

Liked: Cleanliness
Really nice stuff, animation team is amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ariel

Liked: Cleanliness, amenities, property conditions & facilities
Our second time at this resort. Excellent food and very friendly staff! The most beautiful location. We will definitely go back again.
Stayed 7 nights in May 2025

8/10 Good

mario alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually the Riu palace have better selection of drinks, the hotel it’s fine but some employees are rude, the beach it’s amazing and clean.
Stayed 5 nights in Jun 2025

8/10 Good

Nanak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean beach .
Stayed 5 nights in Apr 2025

10/10 Excellent

Latasha

Liked: Cleanliness, amenities, property conditions & facilities
Me and my family had a wonderful time. 10 out of 10
Stayed 5 nights in Jun 2025

10/10 Excellent

Carol F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and quiet. Staff was very friendly and pleasant. Had a great time at this resort.
Stayed 4 nights in May 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful, staff was amazing. Staff was friendly and made us feel welcomed. My charger broke and I tried to buy a replacement at the gift shop but they didn't have the one I needed. The front desk staff offered to charge for me. Great customer service!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Janielle

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Only problem I had was the steak was fresh, but otherwise they did an amazing job with the rest of food options. The drinks they kept flowing!! Love that
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Loved the all inclusive vacation package. The hotel facilities were, in general, clean and well maintained. There was quite a bit of afternoon rain so there were wet areas around the building steps that made walking hazardous. It would be good to look at elevator options for each building to allow easier access for residents needing a safer balance.
Stayed 3 nights in Jun 2025

10/10 Excellent

oldrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach,calm wather
Stayed 14 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean/ staff friendly and helpful. Quite and relaxing
Stayed 6 nights in May 2025

8/10 Good

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is unique but the property needs more upgrades and renovation.
Stayed 10 nights in May 2025

10/10 Excellent

Gary French, Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! Very enjoyable, relaxing and excellent service. Chris at the Front Desk was awesome, Ashlee at the breakfast buffet was awesome and Sophie at the Dinner buffet was awesome. Everyone was so nice and polite!
Stayed 7 nights in May 2025

10/10 Excellent

Mourad Michel Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was perfect at the end of April and the beginning of May. We had an amazing week at the Riu Palace. The food was excellent with a wide variety of options. We enjoyed our stay very much, and we plan to return.
Stayed 5 nights in Apr 2025

10/10 Excellent

curtis

Liked: Cleanliness, amenities, property conditions & facilities
Our 3rd time to Jamaica and 2nd visit to this resort. Beautiful beach and water. All the staff are excellent. My wife and I even had our first couples massage which was amazing. Food is all good with plenty of options. Jerk Chicken at the Jerk Hut was our go to lunch. Loved all the various drink options at the bars. We stuck mainly to the cocktails. Our only complaint is we had to leave. We will be back again. We love Jamaica.
Stayed 5 nights in Jun 2025