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"This hotel is always my first choice when staying in Birmingham as it is away from the city centre and has plenty of places to eat nearby The staff are always so friendly and polite I had excellent customer service at my recent check-in, there was a queue at reception and as a regular at the hotel, the guy on reception who knows me from previous stays had already checked me in, he called me forward whilst checking someone else in and gave me my keycard! Excellent customer service"

"Great location for Utilita and Broad St "

"Staff were super! "

"Really good rooms and staff. The bathroom is very clean. "

"Lovely room, clean modern bathroom with a great shower. Staff were very kind too."

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"Excellent hotel, central location, well appointed"

"Great apartment near the "

"Stayed here to attend the Stevie Wonder concert at the NIA …perfect location and a very comfortable stay "