4/10 Poor
Michelle Antonette
Traveled with family and small children, Traveled with group, Traveled with family
Feb 7, 2025
I enjoyed visiting Jamaica as that is my home country and I booked a stay as it was also to celebrate a family members birthday. I want to highlight most of the staff is pretty good and friendly especially with kids. We did have a nice welcome home sign on our room with a complementary champagne, which was much appreciated. I enjoyed NYAM setup of having the buffet style option. Some of the meals were good there. I also enjoyed the all white party on the beach for the kids and then for the adults. The pools were nice. What I didnt like was that the rooms made me physically sick as if there was mold or circulation issue. Most of my family felt as if they were getting sick each day after waking up. I also didnt like that the bathroom didn’t look like it was cleaned properly even after room service came. The biggest highlight of the trip that I really hated was that a younger family member experienced body shaming and sexual harassment by the staff and a male who identified himself to her as the manager who refused her entry to the NYAM buffet due to her shape in her clothes. She wore a dress with a slit at the side however none of her private areas were exposed in her dress but the manager specifically told her as a man he can see everything she has going on under her clothes. She did report this to the front desk but that wasn't a great experience at all for her or any of us to hear that she experienced that. I wouldn’t recommend due to that experience alone.
Michelle Antonette
Stayed 4 nights in Jan 2025