The Ritz-Carlton Key Biscayne, Miami Reviews, Deals & Photos 2025

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Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Dates

December 2024

January 2025

On the beach, beach cabanas, sun loungers, beach umbrellas

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub

Bar

Pet friendly

Breakfast available

P39,876 total

includes taxes & fees

Dec 19 - Dec 20

Room options

All rooms

1 bed

2 beds

Showing 30 of 30 rooms

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, Non Smoking, Resort View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Sleeps 4
2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

74 sq m
Beach view
Sleeps 4
1 Double Bed

Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Bay view
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Partial ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Oceanfront (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Ocean view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Furnished balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Full-sized refrigerator/freezer

Dishwasher

86 sq m
Ocean view
Sleeps 4
1 Double Bed

Flat-screen TV, video-game console, Netflix, iPod dock

Club Suite, 1 Double Bed, Non Smoking, Oceanfront

Highlights

Furnished balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

Full-sized refrigerator/freezer

163 sq m
Ocean view
Sleeps 7
1 Double Bed

Studio, 1 King Bed, Non Smoking, Ocean View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchenette

Mini-fridge

Flat-screen TV

39 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

86 sq m
Ocean view
Sleeps 4
1 Double Bed

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Beach view
Sleeps 3
1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Beach view
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Balcony, Partial Ocean View (Mobility Accessible, Tub)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Flat-screen TV

74 sq m
Partial ocean view
Sleeps 4
1 Double Bed

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Tub)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Resort view
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Partial Ocean View (Balcony)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Flat-screen TV

74 sq m
Sleeps 4
1 Double Bed

Studio, Resort View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchenette

Mini-fridge

Flat-screen TV

39 sq m
Resort view
Sleeps 4
1 King Bed OR 2 Double Beds

Studio, 2 Double Beds, Ocean View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchenette

Mini-fridge

Flat-screen TV

39 sq m
Sea view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Partial sea view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Non Smoking, Bay View

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Bay view
Sleeps 4
2 Double Beds

Club Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

39 sq m
Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

39 sq m
Sleeps 3
1 King Bed

Classic Room, 2 Double Beds

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Full-sized refrigerator/freezer

74 sq m
Sleeps 4
1 Double Bed

Presidential Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Flat-screen TV

245 sq m
Ocean view
Sleeps 7
1 Double Bed

Classic Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Sleeps 2
1 King Bed

Club Suite, 1 Double Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

163 sq m
Ocean view
Sleeps 7
1 Double Bed

Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Furnished balcony

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Ceiling fan

39 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Hot Tub

Spa

Pet friendly

P41,134 total

includes taxes & fees

Dec 19 - Dec 20

About the neighborhood

455 Grand Bay Dr, Key Biscayne, FL, 33149

What's nearby

Key Biscayne Beaches - 1 min walk - 0.1 km
Bill Baggs Cape Florida State Park - 3 min drive - 1.9 km
Crandon Park - 3 min drive - 2.0 km
PortMiami - 18 min drive - 17.5 km
Ocean Drive - 23 min drive - 23.8 km

Getting around

Eighth Street Metromover Station - 14 min drive
Hialeah Market Station - 23 min drive
Miami Intl. Airport (MIA) - 34 min drive

Restaurants

‪The Ritz-Carlton Club, Lounge - ‬1 min walk
‪Milanezza - ‬12 min walk
‪Starbucks - ‬14 min walk
‪La boulangerie - ‬12 min walk
‪Novecento - ‬13 min walk

About this property

The Ritz-Carlton Key Biscayne, Miami

Luxury family-friendly resort near Bayside Marketplace

Located close to PortMiami and Ocean Drive, The Ritz-Carlton Key Biscayne, Miami provides an adjacent golf course, a poolside bar, and a terrace. With a beachfront location, beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Indulge in a massage, a facial, and a body wrap at The Ritz-Carlton Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include hiking/biking. Free WiFi in public areas is available to all guests, along with designer stores on site and a garden.

Other perks include:

2 outdoor pools and a children's pool
Limo/town car service, continental breakfast (surcharge), and bike rentals
11 outdoor tennis courts, valet parking (surcharge), and supervised childcare (surcharge)
An elevator, golf cart on site, and a banquet hall
Guest reviews speak highly of the helpful staff

Room features

All 402 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-compatible safes.

Extra amenities include:

Recycling and LED light bulbs
Bathrooms with jetted tubs and designer toiletries
Flat-screen TVs with Netflix and cable channels
Wardrobes/closets, free infant beds, and video-game consoles

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 10.95 per day)
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Valet parking on site (USD 50 per night; includes in/out privileges)
Wheelchair-accessible van parking available

Food and drink

Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: USD 35 for adults and USD 19 for children
4 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Cantina Beach
Dune Burgers On The Beach
Lightkeepers

Things to do

11 outdoor tennis courts
18-hole adjacent golf course
2 outdoor pools
Arcade/game room
Bicycle rentals
Children's club
Children's pool
Designer stores
Fitness classes
Full-service spa
Golf caddies
Golf carts
Gym
Hiking/biking trails
Playground
Sauna
Shopping
Spa tub
Steam room
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free crib
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service

Business services

30,000 square feet of conference space
Business center
Computer station
Meeting rooms

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Terrace

Full-service spa

21 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (65 inch wide door)
Grab bar near toilet (33 inches high)
Lever door handles
Low-height electrical outlets in bathroom
Magnifying mirror
Pool hoist on site
Portable hoist available
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in room
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (34 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
14 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with cable channels
iPod dock
MP3 dock
Netflix
Pay movies
Video game console

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 25 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50.0 per stay

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 150.00 per night
Resort fee: USD 48.00 per accommodation, per night

The resort fee includes:

Beach access
Beach loungers
Phone calls
Pool access
Spa access
Spa tub access

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately USD 35 for adults and USD 19 for children
Fee for in-room wireless internet: USD 10.95 per day (rates may vary)
Valet parking fee: USD 50 per night (in/out privileges)
Pet fee: USD 250.00 per accommodation, per stay plus USD 250.00 one-time cleaning fee
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The daily resort fee, included in the room rate, covers high-speed Internet access (2nd tier); use of beach chairs and umbrellas; daily beach activities, such as stand up paddle boards, floats, kayaks, and snorkel gear; 1-hour fitness class for up to 2 guests daily; access to the spa tub, sauna, and steam room at the spa: and unlimited in-room local and domestic long distance phone calls.

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Key Biscayne Miami Ritz-Carlton

Key Biscayne Ritz-Carlton

Miami Key Biscayne Ritz-Carlton

Miami Ritz-Carlton Key Biscayne

Ritz-Carlton Key Biscayne

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Ritz-Carlton Miami Key Biscayne

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Ritz-Carlton Miami Hotel

Ritz-Carlton Miami

The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne

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The Ritz-Carlton Key Biscayne, Miami Resort Key Biscayne

Frequently asked questions

Does The Ritz-Carlton Key Biscayne, Miami have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Ritz-Carlton Key Biscayne, Miami?

As of Dec 18, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Key Biscayne, Miami on Dec 19, 2024 start from P 32,796.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Key Biscayne, Miami pet-friendly?

Yes, this resort allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 250.00 per accommodation, per stay. A cleaning fee of USD 250.00 also applies. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton Key Biscayne, Miami?

Valet parking is available for USD 50 per night.

What time is check-in at The Ritz-Carlton Key Biscayne, Miami?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

What time is check-out at The Ritz-Carlton Key Biscayne, Miami?

Check-out is at 11 AM.

Where is The Ritz-Carlton Key Biscayne, Miami located?

Located in Key Biscayne, this beachfront resort is next to a golf course and within 12 mi (20 km) of Bayside Marketplace, Kaseya Center, and PortMiami. University of Miami and Collins Avenue Shopping Area are also within 16 mi (25 km).

The Ritz-Carlton Key Biscayne, Miami Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

Carol

Dec 15, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Dec 2024

10/10 Excellent

Alon

Dec 6, 2024

Stayed 4 nights in Nov 2024

4/10 Poor

Erika

Traveled with family

Dec 3, 2024

Disliked: Staff & service, property conditions & facilities

Not a Ritz experience. Our 5th floor always smelling food for the 6 nights we stay there, noisy balcony from the hotel air circulation. Service very poor. The worst of all was the fishing boat recommendation ...Therapy IV.... how can Ritz be envolver in a such fake fishing experience?! had booked myself a fishing boat before and it was a real experience .... because I trusted the hotel I decided to follow the concierge suggestion.... what a shame! I love Key Biscayne the beach is beautiful and I wish this hotel be renovated to bring us a real Ritz Carlton experience.

10/10 Excellent

Charles, Falls Church

Traveled with partner

Nov 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property with outstanding service and top notch rooms. Family pool separate from lux adult pool. A welcome quiet resort for the couple who a romantic getaway.

Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Nov 22, 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Oct 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome

Stayed 1 night in Oct 2024

10/10 Excellent

Michael, New Orleans

Traveled with partner

Oct 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property, staff very accommodating. Would return

Stayed 4 nights in Oct 2024

4/10 Poor

Sandria

Oct 22, 2024

Disliked: Cleanliness

Stayed 3 nights in Aug 2024

10/10 Excellent

Walter

Traveled with family and small children

Oct 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is old, but well maintained.

Stayed 4 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with family

Oct 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First, I want to thank Jesus at the front desk who was amazing! The hotel is beautiful and all staff are extremely friendly. I loved the pool, bed, room, and balcony. The beach is long but not wide. Still amazing!

Stayed 3 nights in Oct 2024

10/10 Excellent

Bernadette

Traveled with family

Oct 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service is impeccable. Property is clean and maintained. Staff is very attentive to your needs and requests. The best in personalized service.

Stayed 3 nights in Oct 2024

6/10 Okay

Jared

Traveled with partner

Oct 10, 2024

Liked: Cleanliness, amenities

While i was happy with my stay, i was somewhat disappointed that the “gold standards of service” that i was always so impressed by was lacking. In every situation of walking throughout the hotel property I was always the one asking for assistance. And while i did get my answers (of service) i felt as if i was taking the employee away from something they would rather do. Upon leaving the hotel I was actually forced to go back and open the door for my wife as the “bellman” was standing at his podium reading something. When i asked for an extended check out - the young person types away and finally said “the best i can do for you is 2”. There was no question from her about our stay or if there was anything else she could do to make our stay better. With all of these little things - i can survive (at other hotels) but the reason why we chose the Rirz was due to their higher customer centric services. The only thing that made us believe we were at a higher end hotel was the prices for everything!

Stayed 2 nights in Oct 2024

10/10 Excellent

Waseem

Oct 4, 2024

Stayed 1 night in Sep 2024

6/10 Okay

Sigelfrido

Sep 27, 2024

Liked: Staff & service

The rooms wasn't what we expected from the Ritz

Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Traveled with group, Traveled with family

Sep 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel and location. Would stay there again. Only issue is the last night of our stay the air conditioning system was making lots of noise so we were forced to shut it off and sleep without AC for the night.

Stayed 3 nights in Sep 2024

10/10 Excellent

Gnel

Sep 23, 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Danielle

Traveled with partner

Sep 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, clean, staff is great!

Stayed 1 night in Sep 2024

8/10 Good

Veronica

Sep 21, 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Giovan

Sep 10, 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Martin

Traveled with family

Sep 9, 2024

Disliked: Staff & service

Terrible experiencia con bell boys

Llegamos con la familia y me vieron bajar las maletas los bell bits y solo se acercaron cuando vieron que ya había bajado yo mismo las maletas. Cabe destacar que era solo nuestro vehículo el que estaba. Simplemente estaba más bueno lo que estaban platicando que ayudarnos

Stayed 1 night in Aug 2024

8/10 Good

R Brock

Sep 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were friendly and the beach area was great. Resort is dated and needs a refresh

Stayed 4 nights in Aug 2024

8/10 Good

Carolyne Olani, Jersey City

Traveled with partner

Sep 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location that is close to the beach and great outdoor activities including swimming pools, tennis courts etc. The property was clean and the staff was very friendly

Stayed 4 nights in Aug 2024

2/10 Terrible

Vivien

Traveled with family

Sep 3, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Very rundown

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family

Sep 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time, the amenities are awesome, great environment all around the hotel, I definitely recommend it, if I have to mention something that I did not like it, was the bathroom needs a shower instead of a bath tub.

Stayed 3 nights in Aug 2024

10/10 Excellent

Dalia

Traveled with family

Sep 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jul 2024

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The Ritz-Carlton Key Biscayne, Miami

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Photo gallery for The Ritz-Carlton Key Biscayne, Miami

Reviews

Wonderful

Popular amenities

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

Room, 2 Double Beds, Non Smoking, Resort View

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View all photos for Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

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View all photos for Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Room, 1 King Bed, Non Smoking, Bay View (Balcony)

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View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View

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View all photos for Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

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View all photos for Classic Room, 1 King Bed (Mobility Accessible, Tub)

Classic Room, 1 King Bed (Mobility Accessible, Tub)

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View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Balcony, Oceanfront (Mobility Accessible, Roll-In Shower)

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View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Club Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

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View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

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View all photos for Club Suite, 1 Double Bed, Non Smoking, Oceanfront

Club Suite, 1 Double Bed, Non Smoking, Oceanfront

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View all photos for Studio, 1 King Bed, Non Smoking, Ocean View

Studio, 1 King Bed, Non Smoking, Ocean View

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View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

View all photos for Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

Room, 1 King Bed, Balcony, Resort View (Mobility Accessible, Tub)

Highlights

View all photos for Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-In Shower)

Highlights

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Highlights

View all photos for Executive Suite, 1 Bedroom, Balcony, Partial Ocean View (Mobility Accessible, Tub)

Executive Suite, 1 Bedroom, Balcony, Partial Ocean View (Mobility Accessible, Tub)

Highlights

View all photos for Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Tub)

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Tub)

Highlights

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Partial Ocean View (Balcony)

Executive Suite, 1 Bedroom, Non Smoking, Partial Ocean View (Balcony)

Highlights

View all photos for Studio, Resort View

Studio, Resort View

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View all photos for Studio, 2 Double Beds, Ocean View

Studio, 2 Double Beds, Ocean View

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View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View

Highlights

View all photos for Room, 2 Double Beds, Non Smoking, Bay View

Room, 2 Double Beds, Non Smoking, Bay View

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View all photos for Club Room, 2 Double Beds, Non Smoking, Oceanfront

Club Room, 2 Double Beds, Non Smoking, Oceanfront

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View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

Club Room, 1 King Bed, Non Smoking, Oceanfront

Highlights