Mexico City Intl. Airport Hotels in Mexico City, Mexico

"Normally there is a free, reliable shuttle and the hotel is close to the airport. This time I arrived at about 9 PM to the airport on a Sunday night and no one was at the Riazor shuttle office, I called, and another customer and I waited outside the door. Then after being on the shuttle long enough to be at the hotel we were suddenly back at terminal one to pick up a hotel employee. The passengers who had already been picked up there were not pleased. They could not believe we were still not at the hotel. When we finally DID arrive, the restaurants were all closed. This could and should have been avoided if we had not made the extra trip back. This is a hotel and the first priority is to the guests. I got no dinner and was too tired to complain but the guy who waited with me at the airport was complaining loudly when I went up to my room. People coming off of flights need to sleep AND eat. I choose this hotel because normally I can rely on the restaurant to be consistent to provide good food without having to venture out alone at night as well as a clean room and transportation. Didn't deliver this time, and I certainly was not the lone person on that shuttle. It was full."

"The best is close to airport and I could use Airport bus to where I want. And I could have many different dining chance."

"Perfect location for a quick trip, super pet friendly. They gave my dog its own food and water bowl. They have a potty area for pets! Loved it"

"Clean, modern, friendly staff"

"Historic "

"Excellent and beautiful hotel, very convenient and staff very welcoming "

"Wonderful customer service "

"The staff was very helpful and very friendly. Thank you "

"Excellent "