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"This room has a gorgeous view of Lake Ashi and Mount Fuji. The view beats any other view of Mount Fuji including fuse from Lake Kawaguchiko and Lake Yamanakako. Simply stunning and one of the most gorgeous view of any hotel I've ever stayed in. I will definitely go back someday."

"The long-awaited Fuji Garden-style natural hot spring（Onsen） hotel with half board did not disappoint. Just like the name of the hotel, "Garden and Touching Inn". It not only has several natural springs public bath, but also the largest Japanese garden at the foot of Mount Fuji, which is beautiful all year round. The infinity multi-layer hot spring pool on the top floor offers an unobstructed view of Mount Fuji. There is also a large public bath on the first floor, divided into men's and women's baths, each with indoor and outdoor areas. There is also a QR code at the elevator entrance that can be scanned to instantly check the number of people bathing in the hot spring to avoid peak hours. My mom and I took a bath three times outdoors, which was very comfortable😌 The hotel also has a lot of activities, including kaiseki dinner,tasting green tea and snacks, hot spring foot bath in the courtyard, renting traditional costumes, even the cheapest colorful yukata like us looks good, and the Yamanashi Lounge with free and unlimited wine (produced in Yamanashi locally), beer, snacks, Haagen-Dazs/Godiva ice cream. In the evening, there are drum performances by strong men (20 minutes of non-stop, uniform, firm and powerful drums, and every sound hits the heart) and Bingo lottery activities, which are really worth the room price. Only drawback was breakfast not very tasty although lots of options. And it was 10 mins drive from Kawaguchiko station which needs to book shuttle bus. "

"We had an incredible experience using the public onsens eating ate the delicious buffet with a various wonderful Japanese foods. It was so fun getting to dress in the kimonos they provided in a variety of colors and designs. Magical place overlooking the majestic beauty of lake Ashinoko. "

"Hakone is beautiful and so is this hotel. We loved the location as it was a 5 min walk from the train station, 7 min walk from the convenience store, and surrounded by gorgeous scenery. The staff was pleasant and no issues checking in, but there was one night when a group of older folks from the UK decided to turn the quiet seating area into a loud bar, drinking and being obnoxiously loud, and the staff were too shy to say anything. The rest of the guests were clearly irritated and displeased and most hot up and left. Other than this, the food was decent (we had the buffet breakfast and dinner included in our stay), the rooms were simple, but clean and spacious with a lovely mountain view, and the outdoor foot bath and private onsen were just great! I would return. Check out the pizza spot which is in walking distance, it was awesome. "

"Caring staff who made our stay memorable "

"Comfortable room and good spread of morning buffet breakfast. Onsen was fantastic! "

"beautiful"

"The rooms were spacious!"

"Amazing staff thank you!! "