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"Staff were incredible "

"The room was comfortable and well-appointed, with a fantastic view. The bed was super-comfortable. The meals were all excellent and there was lots of variety. Reservations weren’t required at the restaurants and we never had to wait to get in. The entertainment was spectacular, especially the circus show (although they could dial the volume down a notch from ear-splitting to just loud). We enjoyed the activities such as sea kayaking, volleyball, and pool exercise. The beach is uncrowded, beautiful with calm water, and you can take long walks, unlike many places in PV. We also took advantage of the spa and had great massages at a reasonable price. But the best part was the super-friendly, attentive, and competent staff. Although they were working hard, they seemed to be having so much fun that it was almost like they were fellow vacationers. Unfortunately, I have forgotten many of their names, but Kevin and Antonio on the activities staff, anf Henri on the waitstaff of the Mexican restaurant stand out. My only complaint was the loud music that played throughout the resort, often late into the night. This was especially true the first few days we were there. I guess it’s to be expected at a Hard Rock Hotel, but at times when we wanted to just enjoy the calm beach or relax and read by the pool it was distracting. Later in the week it wasn’t as much of a problem — I’m not sure if we just got used to it or it just varies throughout the week. All in all, we had a great time."

"We have been using this resort for 25 years because it is small, quiet, great staff, and relaxing. Yes, the property is a bit dated but the rooms are fine and the beds comfortable. We will continue to take our winter vacations here because we are happy here!"

"Sofía Chavez del Concierge excelenge persona"

"We thoroughly enjoyed our stay. Loved the 3 large pools, two were heated. The beach was amazing. It's only a half hour walk to the shopping centre. The menus for the specialty restaurants was quite good. The buffet was excellent with different themes each day and a nice variety of dishes. The bed was very comfortable. The staff were kind and personable. We would definitely visit again!"

"Loved how fun and lively this place was , the staff was wonderful and attentive. "

"I loved everything. This was our 7th stay with Riu Palace. "

"Staff is super friendly and efficient "

"Very nice and relaxed experience, I’ll do it again"