Makalawena Hotels

"Very clean and wonderful staff. Even during a bad storm everyone was kind and the hotel was nice. Thanks. "

"The room smelled like a wet dog slept there. There was mold on the vents in the bathroom, the sliding glass doors allowed for rain to come in and we found a cockroach in our closet. The WiFi was weak. The resort is aged and not worth the cost of what we paid. "

"Zero house keeping until day 4… overflowing garbage, no towel removal or replacement, no bed making.. worn down and just not great"

"Great property, beautiful pool, areas of the complex were empty. - Just hope they do not put you next to an area that is under construction. Checked in for three nights. Literally next to construction happening between 9 and 5 am. Not just banging, but pretty much non-stop hammer drilling the entire day. When asked for a chance to move, was told nothing is available. Why would you put a customer literally one floor above the work area? No discount offered no other sorry offered - full price. If it was not prepaid i would have left. "

"Nice looking hotel and clean. Gym is good. Service is generally good. Valet staff was 7/10 and timing turn down service is very inconsistent otherwise would have been excellent. Transportation to and from hotel is challenging if you don’t have a car. Overall very good hotel "

"Yes"

"Fabulous stay!! Loved it!"

"Approached the front desk to ask if they had a room for 4 stranded travelers. We were asked bruskly what flight had been canceled. We explained that we were kamaaina and we were stranded because the road had been closed between kona and ocean view. We were once again told bruskly that she had a room available, but we didn't qualify for stranded traveler.And they did not accept walk in business.So we would have to book a full price room online only. So much for aloha! Ended up paying close to seven hundred dollars , including an outrageous forty dollars for parking! The facility and the room itself was more in keeping with a two hundred dollar rate. After checking in and then being misinformed about dining facilities for that evening and the next morning, we went to the drive through fast food joint and headed to our room for the night. All in all, marriott ended up adding insult to injury that stormy evening."

"This was an excellent place to bunk up for the week. We has 2 adults and 2 kids and we mever felt like we were on top of each other. Easy to get to and easy to access the Island. Will be staying again!"