Luxury Hotels in Lucea, Hanover

"The only thing we didn't like is the “resort credit.” It was not fully outlined as in detail to how it works and technically it is not a “resort credit” but coupons that could be used towards services making it discounted. We had a $654 “resort credit” that we were not able to truly enjoy and it was one reason why we had chosen this resort. Please outline the criteria a lot better to explain that it is not a “resort credit” but credit that is ultimately allocated as coupons off certain amenities at the resort. I would hate for other guests to be deceived or fouled thinking it’s an actual resort credit that could be used at the gift shop, spa and/or etc. Please be warned that once again it is money that is allocated toward a coupon off a service. Other than that the resort was amazing and staff was very friendly "

"10/10 will be back staff is amazing very friendly and helpful! and property is gorgeous and very clean! "

"Staff were so so lovely and helpful Property was gorgeous, room was clean Beach is beautiful, food was pretty good "

"Loved the all inclusive vacation package. The hotel facilities were, in general, clean and well maintained. There was quite a bit of afternoon rain so there were wet areas around the building steps that made walking hazardous. It would be good to look at elevator options for each building to allow easier access for residents needing a safer balance."

"Had a great time! Staff was great especially Loretta, she had our entire party dancing! "

"The room & property were very nice. Felt very safe. Loved the pool areas and the fact the swim up was a strict 18+ the lifeguards were on it as far as making sure kids stayed out of the pool & washing of your sandy feet from the beach. Very impressive !! Food was excellent. Tracy-Ann made it a great start to our day with breakfast. The entertainment staff was always professional & related to all ages. King ,Shadow & Bryan were so fun. Ended our evening at the sports bar with Veneisha, Kevin, Claudia& Dalton were amazing. I can say this was our best vacation yet because of all the people mentioned truly made our 35th Anniversary extra special. "

"We had a great experience there. The staff was very friendly. The grounds are beautiful and the food was delicious."

"Awesome!!"

"I loved our stay at the property. The staff was exceedingly and abundantly helpful. The amenities were perfect. The only issue was the overwhelming scent of mildew as soon as our room door opened, so much so that our belongings smell like mildew after our departure. Everything will need washed/aired out but overlooking that - the stay was PERFECT. "