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Norfolk Plaza

3.0 star property
Edwardian London hotel in London City Centre with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
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Photo gallery for Norfolk Plaza

Balcony
TV
Interior
TV
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Iron/ironing board

Standard Twin Room, 2 Twin Beds

Highlights

Heating
TV
Hair dryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Room amenity

Standard Single Room

Highlights

Heating
TV
Hair dryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds

Iron/ironing board

Standard Triple Room, 3 Twin Beds

Highlights

Heating
TV
Hair dryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Iron/ironing board

Standard Double Room

Highlights

Heating
TV
Hair dryer
Private bathroom
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Lily

Free WiFi
Parking available
Housekeeping
24/7 front desk
4.4 out of 10, (570)
The price is P4,348
P5,217 total
includes taxes & fees
Jan 27 - Jan 28, 2025
Hotel Lily
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About the neighborhood

Map
29-33 Norfolk Square, Paddington, London, England, W2 1RX

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 17 min walk - 1.4 km
  • Oxford Street - 5 min drive - 2.2 km
  • Kensington High Street - 5 min drive - 2.3 km
  • Buckingham Palace - 8 min drive - 4.0 km

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • London City Airport (LCY) - 58 min drive

Restaurants

  • ‪Angus Steakhouse - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬3 min walk

About this property

Norfolk Plaza

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Norfolk Plaza provides an airport shuttle, dry cleaning/laundry services, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center and a restaurant.
Additional perks include:
  • Buffet breakfast (surcharge), multilingual staff, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • 1 meeting room and a front-desk safe
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 6.75 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 3 buildings
  • 7 floors
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 6.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London
Norfolk Plaza London
Norfolk Plaza Hotel London, England
Norfolk Plaza Hotel
Norfolk Plaza London
Norfolk Plaza Hotel London

Frequently asked questions

Is Norfolk Plaza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Norfolk Plaza?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Norfolk Plaza?

Check-out is at 11 AM.

Where is Norfolk Plaza located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Norfolk Plaza Reviews

Reviews

6.2
Rating 10 - Excellent. 75 out of 993 reviews" "
Rating 8 - Good. 295 out of 993 reviews" "
Rating 6 - Okay. 309 out of 993 reviews" "
Rating 4 - Poor. 205 out of 993 reviews" "
Rating 2 - Terrible. 109 out of 993 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 6 nights in Mar 2020

8/10 Good

Vlado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay for a reasonable price
The room was clean and for smokers (I am). The breakfast was perfect. No hot water sometimes.
Stayed 5 nights in Mar 2020

2/10 Terrible

Babak, Toronto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, minutes walk from Paddington station and in the vicinity of many great sights London has to offer. But that and maybe the price is all that's great about this hotel. It is dirty, mismanaged, and in poor condition. Expedia advertised this hotel as a three-star. One star is a star too many for this establishment.
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant stay
Staff are very helpful and greet you with a smile
Stayed 1 night in Feb 2020

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Handy hotel.
Cosy and quiet hotel. Very poor quality TV if you enjoy your TV in bed though. It has a handy lift and is clean. Handy for all amenities and central. Safe area with shops and eateries all around. Situated on a nice quiet square. Great for price.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020

6/10 Okay

shabina

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I visited the prperty over 30 yrs ago, and i had expection, only i had moved on and the property had,nt. The carpets where threadbare, the beds where uncomfortable with thin mattresses, the rooms certainly needed freshing up. Its in a great central location, jyst needs some TLC. Asked if i would stay again??? Mayb
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
It's needs floor changing it's old . The staff should wear ID to be identified
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Good location. Property needs updating.but generally good sized rooms
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location near places to eat and the Big Red Bus stop. Friendly staff and comfortable beds but need more pillows in the room.
Stayed 3 nights in Jan 2020

6/10 Okay

Andrea

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Good stay, very old hotel.
Had a weekend stay with a friend in this hotel which looks nice at the reception area but very old in the room. To be a 3 star hotel is really so old, especially the bathroom..... Over all we had a good permanency, just sometimes the water wasn’t so warm under the shower.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks decent from the outside. Once you got to the room, it's very dated. Do not expect anything fancy. To compare, Motel 6 in the US looks like a resort. Location is great, 3min walk to Paddington station.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was not interested . Generally poor standard of room
Stayed 1 night in Jan 2020

10/10 Excellent

Aan, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The counter Staff serve so polite & helpful. The water not heat enough in sudden time.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
easy access to public transportation,friendly staff. Furnitures ,esp squeaky floor needs to be remodeled. Moses was very helpful and accommodating..
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Dec 2019

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in central London
They hotel was in a super location ,staff was exceptional,very helpful and knowledgeable,really great value in a nice part of London with little restaurants around and even walkable to Marble Arch 20 mins away. Thank you to all the front desk staff..I don't put many reviews but they made me want to share this hotel for others to enjoy
Stayed 9 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Very poor old fashioned out dated building, room in Avery poor condition, tv didn’t work
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Dec 2019