Lake Lucerne hotel rooms a the Chateaux & Hotels Collection

"5 stars"

"My husband was in a snowboarding accident and I kept extending my stay. The staff was amazing and understanding , and even asked about my husband almost daily. The bed was a little hard but they brought me a topper. "

"All the staff were friendly and professional. They made it feel like home. The room was clean and comfortable. The location was super convenient. I loved their daily breakfast buffet which was included in hotel rate. Overall, this was a great hotel and I would love to come back when I visit Lucerne."

"This property was SO CUTE! The staff is so wonderful, and takes the time to make the stay special. The hotel itself has the cutest little vibe! The rooms are all a little different and have so many nice features to make traveling easy (cut out sections for luggage, large open floor space, etc). The beds are very comfortable. If you like boutique hotels, this one is a gem! "

"First class in everyway."

"This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel."

"Small hotel close to the train station and about an 8-10 minute walk to the old town. The “big room” was spacious with a nice sitting area. I saw the “medium room” and it was big enough for 2 people. You may hear trams go by but it’s not loud and frequent. The area around the hotel is great with several coffee shops and restaurants. I highly recommend this hotel and would stay here again."

"Great customer service and very friendly "

"Great location and very helpful staff. "