Lake Lucerne hotel rooms a the Kempinski Hotels & Resorts

"Great hotel. 5-10min easy walk from main train station. "

"It was worth the visit. The spa was amazing and the rooms were wonderful with great views"

"Perfect location!! Steps to the famous pedestrian bridge, old town & boat tours. Breakfast was AMAZING, even had an outdoor dining patio. underground parking too! Really lovely & comfortable stay"

"Nice place"

"Great property roomy and comfy"

"Nice looking hotel when we drove in, but… When we checked in and asked for the table for dinner there was no availability in any of the restaurants. So we had to go and eat outside of the hotel. We were only given one room key which made it difficult as it authorised the lift and the electric in the room. So we had to be inseparable ;) When my partner came down to the pool area he was aggressively asked directly: "What's your name!? What's your room number?" without any politeness or respect. It was a bit rude ... The shower in the room smelled of sewage almost made us feel sick. We asked to get two bicycles for a few hours in the morning. It was mentioned that they may be complimentary but we were charged 80 CHF. And also this is one of the few expensive hotels where they will charge you 55 CHF for parking for the night. And all of this for almost 1k per night. We stayed in lots of nice hotels over the years and you wouldn't expect these sort of issues. So quite disappointed after all and definitely wouldn't go back there or recommend it. BTW we don't normally complain about the hotels. But this one deserves an honest review. "

"Lovely hotel centrally located for main attractions in Lucerne. Friendly staff and clean, modern rooms. "

"Clean and nice for the money "

"Very nice staff. Great location for visiting town of Lucerne. Room is very spacious and comfortable. Highly recommended. "