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"We waited two hours in the rain to finally receive code for access. Was told to be there at 4:00, which forced us to hire driver for $500. Nobody ever met us, so the driver expense was a waste. Wonderful Italy was booking agent, and they were not wonderful I stayed in two other hotels on this trip, and I gave great reviews. I am not one to give a bad one, but this was terrible. "

"The location is excellent and the view from this property is stunning! Literally walk out your front door and down the steps to the main road lining Varenna. Very walkable! We knew the age of the house based on pictures and description, which is why it was charming and felt “old Italy,” but age did show with some things, like the upstairs bathroom. That being said, we did thoroughly enjoy our stay and couldn’t have been happier with our choice. The entrance to the property and parking weee a bit...