The Ritz-Carlton Maui, Kapalua

5.0 star property
Escape to an oceanfront paradise where sandy beaches meet world-class amenities like golf courses and rejuvenating spa treatments.

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Photo gallery for The Ritz-Carlton Maui, Kapalua

3 outdoor pools, cabanas (surcharge), sun loungers
3 outdoor pools, cabanas (surcharge), sun loungers
Beach nearby, white sand, free beach shuttle, beach cabanas
Property amenity
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
The current price is P51,496
P63,932 total
includes taxes & fees
Feb 28 - Mar 1

Room options

Available filters for rooms
Showing 27 of 27 rooms

Club Suite, 1 Bedroom, Lanai

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 238 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Queen Beds, Lanai, Golf View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Lanai, Golf View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Lanai)

Highlights

Porch/lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Lanai, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Garden View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite, 1 Double Bed, Non Smoking, Oceanfront

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 237 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 238 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 Bedroom

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Garden View

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Dining table
  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 2 Bedrooms, Oceanfront

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 121 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Partial Ocean View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 121 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Garden View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 121 sq m
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Hearing Accessible)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Mobility Accessible, Roll-In Shower)

Highlights

Porch/lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lanai, Resort View (Hearing Accessible)

Highlights

Porch/lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Dining table
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Lanai, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Mobility Accessible, Roll-In Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 84 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Lanai, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Room, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Map
1 Ritz-Carlton Drive, Kapalua, HI, 96761

What's nearby

  • Kapalua Resort - 15 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • Napili Bay - 3 min drive
  • Kapalua Beach - 4 min drive
  • Kapalua Golf Club Plantation Course - 7 min drive

Getting around

  • Kahului Airport (OGG) - 54 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Honolua Store - ‬4 min walk
  • ‪Pizza Paradiso - ‬9 min drive
  • ‪Slappy Cakes - ‬8 min drive
  • ‪L&L Hawaiian Barbecue - ‬8 min drive

About this property

The Ritz-Carlton Maui, Kapalua

Luxury family-friendly resort near Napili Bay
A golf course, a beach bar, and a poolside bar are just a few of the amenities provided at The Ritz-Carlton Maui, Kapalua. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Indulge in a facial, a hot stone massage, and a body scrub at The Waihua Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and seafood. The 24-hour gym offers yoga classes and fitness classes; other things to do include snorkeling, basketball, and ecotours. A grocery/convenience store, concerts and live shows, and a terrace are available to all guests.
Additional perks include:
  • 3 outdoor pools and a children's pool, with cabanas and sun loungers
  • Buffet breakfast (surcharge), bike rentals, and 2 outdoor tennis courts
  • Valet parking (surcharge), an area shuttle, and an electric car charging station
  • Express check-out, express check-in, and meeting rooms
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 463 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished lanais and pillow menus.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and composting
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 65-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and DVD players

Languages

English, Japanese

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free beach shuttle
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 50 for adults and USD 25 for children
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 'Olu Cafe
  • Alaloa Lounge
  • Burger Shack
  • Kai Cafe
  • The Banyan Tree

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 199,993 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Firepit
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 50 for adults and USD 25 for children
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 234409
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the fitness facility without adult supervision
Guests under 15 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton Kapalua
The Ritz Carlton Maui Kapalua
The Ritz Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua Resort
The Ritz-Carlton Maui, Kapalua Kapalua
The Ritz-Carlton Maui, Kapalua Resort Kapalua

Frequently asked questions

Does The Ritz-Carlton Maui, Kapalua have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Ritz-Carlton Maui, Kapalua?

As of Feb 21, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Maui, Kapalua on Feb 28, 2025 start from P 51,496.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Maui, Kapalua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton Maui, Kapalua?

Valet parking is available for USD 65 per day.

What time is check-in at The Ritz-Carlton Maui, Kapalua?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Maui, Kapalua?

Check-out is at noon. Late check-out is available for USD 150 (subject to availability).

Where is The Ritz-Carlton Maui, Kapalua located?

Offering direct access to the beach, this Kapalua resort is steps from Jean Michele Cousteau's Ambassadors of the Environment and 1.4 mi (2.3 km) from Napili Bay. Oneloa Beach and West Maui Mountains are also within 10 minutes.

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The Ritz-Carlton Maui, Kapalua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1002 reviews
Rating 8 - Good. 146 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

This is a beautiful spot just up from one of the best beaches on Maui.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

My wife and I enjoyed every aspect of our vacation at the Ritz Carlton Kapalua. The employees were very attentive to all our needs and made us feel special.
Stayed 8 nights in Feb 2025

10/10 Excellent

Todd J

Clean and nice place to stay
Stayed 6 nights in Nov 2024

10/10 Excellent

Nico

I liked the pool it was incredible
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaydeep

Amazing experience overall!
Stayed 5 nights in Dec 2024

10/10 Excellent

Levon

very good
Stayed 5 nights in Oct 2024

10/10 Excellent

Rajdeep

Beautiful place and excellent staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Shoukun

I am super impressed and touched with the exceptional thoughtful services that provided by each of the staff I encountered and talked to. Gorgeous swimming pool, best location that was so convenient to explore the dragon teeth and beach, blowhole etc. Such a wonderful &beautiful place in Maui!
Stayed 4 nights in Dec 2024

10/10 Excellent

Frank

Great property and great staff.
Stayed 7 nights in Sep 2024

10/10 Excellent

Keith

Great place relaxing and service was great.
Stayed 10 nights in Sep 2024

10/10 Excellent

Kyle

The rooms are huge and very nice. The staff is attentive and friendly with overall great customer service. The pools are excellent with seating always available. We really enjoyed our stay here and will recommend this hotel to friends and family.
Stayed 10 nights in Oct 2024

10/10 Excellent

Zina

Beautiful! Definitely go back!
Stayed 6 nights in Nov 2024

10/10 Excellent

Juan Jose Rosales

Will definitely stay here again
Stayed 5 nights in Aug 2024

10/10 Excellent

Kimberly

Amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

william David

Beach, rooms, staff
Stayed 8 nights in Sep 2024

10/10 Excellent

Noor

Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Beautiful property and staff was amazing.
Stayed 6 nights in Jun 2024

10/10 Excellent

Todd Allen

Staff was amazing and friendly! Thanks to Lusi K and Susie for accommodating us to the ocean view room we had booked, we had an amazing experience! Check-in on 11/18/24 front desk staff was not helpful, and again thanks to staff the following morning, the issue was resolved and we were able to stay in the ocean view room we had booked. Thank you to the concierge staff for booking the appropriate adventures! Mahalo, Adelina and Todd Dana
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephanie

Had a wonderful stay for our anniversary and we definitely will be back! The service was impeccable and everyone was SO friendly wherever we went in the hotel, even the housekeeping when passing in the halls. It's so rare these days, even in top hotels. Breakfast was a little overpriced for the ala carte menu, but the food in every restaurant was very good. Had the best massage of my life at the spa (Holly is AMAZING) and wished we had planned to spend more time there. Have stayed at other Ritz hotels that don't compare. Can't wait to go back!
Stayed 3 nights in Nov 2024

6/10 Okay

Sang

Dining options were average.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Club Lounge and Pool service staff were great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Alfred L

Absolutely beautiful place. And the staff is so friendly and help you with anything.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ronald

The staff on the property were extremely friendly and helpful. Such a nice experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Corinna

The resort was everything, Clean plays, friendly staff, welcoming personnel, food drinks, ambience it’s everything you pay for
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael James

Unbelievable hotel with all the amenities. One of my top 3 resorts I’ve ever stayed at.
Stayed 1 night in Aug 2024