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"It was great "

"Property was beautiful and very clean. Staff was top tier. "

"It was a real quick transaction process, staff was attentive & friendly. The room itself was peaceful and quiet. Not noisy at all. Beds were comfortable and nice little lounge area with a small, clean bathroom. The breakfast buffet option for $11 was a nice little touch. Their seating area was a bit cramped at peak hours, but I could make due with sitting at their little patio outside while the weather conditions were nice. If I had to come back to the LAX area, I would try and book another stay here. The only downside was that Sonesta was right next door and if you use driving applications, or a taxi that can cause some mild confusion for them abojt where to go. All in all though it was a good quality experience stay here. "

"The front desk manager was fantastic and our entire stay was exactly what we needed — quick, clean, and quiet, with easy LAX shuttle access."

"Best deal in LA"

"Good for quick getaway. This is my second time to this hotel. Lots of new restaurant in the area. Easy access going to Hollywood blvd. "

"Served it purpose well"

"As we drove up to the entrance we were warmly greeted by the valet. He helped us u load the car and the bellman was right there ready to take our bags up to the room. Check in was easy and fast, and the staff at the desk were warm and friendly, letting us know how happy they were to have us. First impressions of the room it was clean nicely decorated, and I love the bathroom. The water was hot and lasted that way for everybody who stayed in the room. It smelled great and the linens were clean every single time we left to go somewhere somebody was right there to tell us have a good day or to help us get our car. I come to Universal at least once every year and I will definitely be staying here again."

"Staff was awesome! Super comfortable rooms, very attentive bar staff, and incredibly quiet with a well appointed gym. I usually sleep horrible at hotels, but every night at Citizen M I had a very comfortable sleep! Well done :)"