6/10 Okay
John
Traveled with partner, Traveled with family
Nov 20, 2024
Liked: Cleanliness
Disliked: Amenities
Property itself is beautiful and well manicured/maintained. Evening shows were great but there isn’t any daytime entertainment. Sky massage was incredible. Tomahawk dinner was excellent.
Dining options were extremely limited as it seems there is not enough staff to operate any of the restaurants even at mid capacity. Restaurant and bar staff are extremely rude and univiting.
2 Cockroaches in the room but we were unable to switch rooms as we were told “half of the resort rooms are not open or ready for guests”. The following day the entire 3500-3700 blocks of rooms were fumigated.
The “more inclusive” is a bait and switch. None of the mentioned included activities are available on the property but are located 1.5 hours away and you will be gone for over 10 hours.
A nice relaxing time with my husband and our parents but none of us would return.
John
Stayed 7 nights in Nov 2024