2/10 Terrible
Michele
Business traveler
Feb 4, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was supposed to write this review when I returned from my trip, but I got sick three days later. I will not be staying at this hotel again. I've stayed at many nice extended-stay hotels, but this one did not meet my expectations.
Checking in was easy, but when I got to my room around 7 or 8 PM (I can't remember the exact time), I dropped off my things and left. When I returned, I noticed a terrible odor in the room. The front desk basically said there was nothing they could do about it because I booked through Expedia. It was late, and I couldn't find another hotel due to the time and the difficulties I encountered getting to JAX. The staff member didn’t offer to come up to the room or help in any way; she simply said, "Well, that's on you."
Additionally, the computer chair was stained, and the bathtub was awful. I have photos for proof. Overall, I will not be staying at an extended-stay hotel again, nor would I recommend it to anyone I know. I did notice the gym had ceiling tile and it was just nasty. lucky it was close to my job, I shouldve just slept in my car at that point.
Michele
Stayed 1 night in Jan 2025