Sea Stars Hotel Ha Long

4.5 star property
Boardwalk/promenade Ha Long hotel in Bai Chay with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sea Stars Hotel Ha Long

Reception
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property
Bathroom
Beach/ocean view

Reviews

6.0 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Room, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premier Room, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Bai Chay, Ha Long, Quang Ninh, 200000

What's nearby

  • Ha Long Night Market - 19 min walk - 1.6 km
  • Sun World Ha Long Park - 3 min drive - 3.0 km
  • Bai Chay Beach - 4 min drive - 2.9 km
  • Ha Long International Cruise Port - 5 min drive - 4.5 km
  • Tuan Chau Beach - 16 min drive - 9.8 km

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬10 min walk
  • ‪Nha Hang Pho Bien - ‬15 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min walk
  • ‪Diamond Restaurant - ‬12 min walk
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬9 min walk

About this property

Sea Stars Hotel Ha Long

Luxury hotel near Bai Chay Beach
Located close to Sun World Ha Long Park and Bai Chay Market, Sea Stars Hotel Ha Long provides free full breakfast, a swim-up bar, and a poolside bar. Indulge in a body treatment, a body wrap, and a massage at the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Luggage storage, meeting rooms, and smoke-free premises
  • Coworking spaces, a 24-hour front desk, and tour/ticket assistance
Room features
All 353 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (10,764 square feet of space)
  • Coworking space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Built in 2023
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to December 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1300000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 0.10 per person (one-way)
  • Airport shuttle fee per child: VND 0.10 (one-way)
  • Rollaway bed fee: VND 1300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Sea Stars Hotel Ha Long Hotel
Sea Stars Hotel Ha Long Ha Long
Sea Stars Hotel Ha Long Hotel Ha Long

Frequently asked questions

Does Sea Stars Hotel Ha Long have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. One of the pools is closed seasonally each year from October 1 to December 31.

Is Sea Stars Hotel Ha Long pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sea Stars Hotel Ha Long?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Sea Stars Hotel Ha Long?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sea Stars Hotel Ha Long?

Check-out is at noon.

Where is Sea Stars Hotel Ha Long located?

Located in Bai Chay, this luxury hotel is within 3 mi (5 km) of Bai Chay Beach, Sun World Ha Long Park, and Bai Chay Market. Ha Long International Cruise Port and Tuan Chau Park are also within 6 mi (10 km).

Sea Stars Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

alaa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Cuc

Stayed 4 nights in Jul 2024