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Majestic Hotel & Spa Barcelona

5.0 star property
Luxury Barcelona hotel in Eixample with a full-service spa

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Majestic Hotel & Spa Barcelona

Front of property
Porch
Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

    • Breakfast available
    • BarBar
    • PoolPool
    • SpaSpa
    • Parking availableParking available
    • Air conditioningAir conditioning
The price is P26,163
P29,701 total
includes taxes & fees
Oct 13 - Oct 14
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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Penthouse

Living area

Penthouse

Highlights

Deck/patio
Separate sitting area
Soundproofed
Private pool
Private rooftop spa tub
Air conditioning
Heating
Plasma TV
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Paseo de Gracia

Premium bedding, in-room safe, desk, laptop workspace

Privilege Paseo de Gracia

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Privilege City View Room

Premium bedding, in-room safe, desk, laptop workspace

Privilege City View Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Privilege Room

Premium bedding, in-room safe, desk, laptop workspace

Privilege Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Premium bedding
Memory foam bed
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (Paseo de Gracia)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room (Paseo de Gracia)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Apartment (3-4 pax, different building)

Premium bedding, in-room safe, desk, laptop workspace

Standard Apartment (3-4 pax, different building)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Premium bedding
Memory foam bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

In-room business center

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Duplex Apartment, Paseo de Gracia View (different building)

Premium bedding, in-room safe, desk, laptop workspace

Duplex Apartment, Paseo de Gracia View (different building)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
  • 65 sq m
  • Sleeps 8
  • 6 Twin Beds

View all photos for Junior Suite, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Apartment, City View (3-4 pax, different building)

Premium bedding, in-room safe, desk, laptop workspace

Superior Apartment, City View (3-4 pax, different building)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Eixample Apartment with patio

Premium bedding, in-room safe, desk, laptop workspace

Eixample Apartment with patio

Highlights

Yard
Soundproofed
Air conditioning
Heating
Plasma TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Junior Suite Passeig de Gracia

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Passeig de Gracia

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

Bar (on property)

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Premium bedding
Memory foam bed
Down duvet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Memory foam bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Privilege Family Room

Premium bedding, in-room safe, desk, laptop workspace

Privilege Family Room

Highlights

Soundproofed
Air conditioning
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Grand Hyatt Barcelona
Pool
Hot Tub
Spa
Pet friendly
9.2 out of 10, Wonderful, (991)
The price is P16,859
P19,467 total
includes taxes & fees
Sep 20 - Sep 21
Grand Hyatt Barcelona

About the neighborhood

Map
Passeig De Gracia, 68, Barcelona, 08007

What's nearby

  • Passeig de Gràcia - 2 min walk
  • Casa Batllo - 3 min walk
  • Casa Mila - 3 min walk
  • Plaça de Catalunya - 11 min walk
  • Sagrada Familia - 4 min drive

Getting around

  • Diagonal Station - 5 min walk
  • Barcelona Paseo de Gracia Station - 8 min walk
  • Barcelona El Prat Airport (BCN) - 31 min drive

Restaurants

  • ‪Il Caffé di Francesco - ‬1 min walk
  • ‪Txapela Euskal Taberna - ‬1 min walk
  • ‪CocoVail Beer Hall - ‬3 min walk
  • ‪La Dolce Vita - ‬1 min walk
  • ‪Vinitus Petit - ‬2 min walk

About this property

Majestic Hotel & Spa Barcelona

Luxury boutique hotel near Casa Batllo
Plaça de Catalunya and Sagrada Familia are located near Majestic Hotel & Spa Barcelona, which provides a swim-up bar, a poolside bar, and a rooftop terrace. Adventurous travelers may like the cycling at this hotel. Treat yourself to a body scrub, a body treatment, or a detox wrap at Majestic Spa, the onsite spa. The on-site Mediterranean cuisine fine-dining restaurant, SOLC, offers breakfast, brunch, lunch, and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool with a swim-up bar
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Babysitting (surcharge), a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 275 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Tubs or showers and hair dryers
  • 40-inch plasma TVs with cable channels
  • Wardrobes/closets, heating, and desks

Awards and affiliations

Eco-Certified Property
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle
  • Self parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Bar del Majestic
  • La Dolce Vitae (Summer)
  • SOLC

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The apartments at this property are situated in the building opposite the main hotel building. Guests should proceed directly to Majestic Hotel & Spa, located at Passeig de Gràcia, 68 CP 08007 Barcelona, for check-in assistance upon arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.
Check-out is at 11 AM for guests booked in the following room types: Duplex Apartment, Paseo de Gracia View, Standard Apartment, and Superior Apartment, City View.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.43 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

The listed optional cleaning fee applies to Duplex Apartment bookings. The cleaning fee is EUR 65 for Standard and Superior apartment bookings per accommodation, per day.

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Airport shuttle fee: EUR 155 per vehicle (one-way)
  • Self parking fee: EUR 45 per day
  • Rollaway bed fee: EUR 80.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal outdoor pool opens in June
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Barcelona Hotel Majestic
Barcelona Majestic
Barcelona Majestic Hotel
Hotel Barcelona Majestic
Hotel Majestic
Hotel Majestic Barcelona
Majestic Barcelona
Majestic Barcelona Hotel
Majestic Hotel Barcelona
Majestic Hotel & Spa Barcelona Catalonia
Majestic Hotel And Spa Barcelona
Majestic & Barcelona Barcelona
Majestic Hotel & Spa Barcelona Hotel
Majestic Hotel & Spa Barcelona Barcelona
Majestic Hotel & Spa Barcelona Hotel Barcelona

Frequently asked questions

Does Majestic Hotel & Spa Barcelona have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Majestic Hotel & Spa Barcelona?

As of Sep 16, 2024, prices found for a 1-night stay for 2 adults at Majestic Hotel & Spa Barcelona on Oct 13, 2024 start from P 26,163.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Majestic Hotel & Spa Barcelona pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Majestic Hotel & Spa Barcelona?

Self parking is available for EUR 45 per day.

What time is check-in at Majestic Hotel & Spa Barcelona?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Majestic Hotel & Spa Barcelona?

Check-out is at noon.

Does Majestic Hotel & Spa Barcelona provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of EUR 155 per vehicle applies.

Where is Majestic Hotel & Spa Barcelona located?

Located in Eixample, this luxury hotel is steps from Passeig de Gràcia and Casa Batllo. Plaça de Catalunya and La Rambla are also within 15 minutes. Diagonal Station and Passeig de Gracia Station are within a 5-minute walk.

Majestic Hotel & Spa Barcelona Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1003 reviews" "
Rating 8 - Good. 151 out of 1003 reviews" "
Rating 6 - Okay. 50 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

karolyn, Omaha

Stayed 1 night in Aug 2024

10/10 Excellent

Drew

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevork

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s just perfect! The staff is amazing, very nice and helpful! The only thing missing is larger elevators, but the rest is wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING STAY IN BARCELONA. ALL AROUND EXCEPTIONALLY WONDERFUL. 100/10
Stayed 7 nights in Aug 2024

10/10 Excellent

Kennedy, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. Real VIO style
Stayed 3 nights in Aug 2024

10/10 Excellent

blake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!!! Can’t wait to stay again!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew, Norton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel that provides 5 star service. The staff were extremely friendly and helpful. On our second night there was a bit of hammering somewhere near us but otherwise it was a quiet enough hotel. The rooftop is one of, if not the best in Barcelona. Would love to go back one day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked the hotel based on a colleague's recommendation. Glad I did. Room and view was lovely. Staff was awesome. And the location couldn't be beat, walking distance to 3 metro lines and a short walk to the Gothic Quarter. Would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Zhenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Nagina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the apartment part of the Hotel which is just across the street. We loved our stay; the place had a nice kitchen, living room and spacious rooms. The hotel is in a central area and we were able to walk to the Sagrada familia and Montjuic and ramblas. The rooftop bar is a must try. Staff were friendly and always helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff went all out to make our visit comfortable.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 2 nights in Aug 2024

8/10 Good

Corin

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and definitely had history. I had hoped for a more grand lobby experience. The new pool was fab though small and the rooftop pool was beyond tiny but nice for the kids. The room was large and much of it was nice but the furniture was very old and seemed very dirty and we didn't want the kids to sit on it and really didn't want to ourselves either -- sofas need replaced/ updated. Its in the BEST area and that was the best part probably. The place is packed and tough to get support from Concierge. The worst part was their WIFI. It was HORRIBLE. They even gave us an individual hotspot for our room and it was just as bad as hotel wifi. They definitely need to improve the WIfi. Great housekeeping staff -- They were the best part!
Stayed 6 nights in Jul 2024

2/10 Terrible

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 2 nights in Aug 2024

6/10 Okay

Sanjay

Traveled with family
Liked: Amenities
A great location, but be careful. Two parts of this hotel, one on the main stretch but apartments are across the road and have an earlier check out time vs the main hotel. Wooden veneer hotel keys were not the best at getting doors to open first time. In the appartment service is slow. 45 mins to request extra towels and no shower gel in one of the showers. Seating areas on entrance to the main hotel can do with a deep upholstery clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartments were spacious, very well equipped and very comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Majestic has long been a hotel that feels like our home away from home, offering comfort and hospitality that we have come to cherish. However, I regret to express that during our most recent visit, the experience was marred by the performance of the front desk staff, who appeared to be among the least qualified to deliver the level of customer service we have come to expect from your esteemed establishment. Specifically, we encountered a notable lack of empathy when our requests were addressed. Rather than actively engaging with our concerns and exploring the various options available to assist us, the responses we received felt dismissive and did not reflect the personalized service that has historically characterized our experiences at The Majestic. It is our sincere hope that you will consider enhancing the training and development of your personnel. By doing so, you will empower your staff to better meet the needs of your guests and restore the high standards of service that have made The Majestic a cherished destination for many. We look forward to seeing improvements on our next visit and to once again enjoying the exceptional hospitality that has defined our previous stays.
Stayed 1 night in Aug 2024

10/10 Excellent

Mehdi, Beverly Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect. The staff were attentive and very professional. Enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roderick, Salinas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Majestic.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roderick, Salinas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Majestic.
Stayed 1 night in Jul 2024

6/10 Okay

Christopher, Kaiserslautern

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms not described well, surprisingly small for a deluxe king room. Would likely choose another property for my next Barcelona trip.
Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Jul 2024