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"It was very amazing specially the staff person Asif. He is very friendly person. He nicely welcomed us, guided us and room was also big and clean"

"Excellent location for the train station and buses. Staff very friendly and helpful. Good value."

"The bathroom was a little dirty but the hotel was comfortable and walking distance from the airport "

"It was out second time staying here as we went to watch a show at the Corn Exchange and it was perfect. "

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"Great night away. Lovely warm comfortable room and bed, clean, quiet. Spa facilities okay, changing rooms were in need of a revamp. Breakfast was good, great choice of food. "

"Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town "

"This hotel is great , ive stayed here numerous times due to work. All staff are extremely helpful and friendly, the pool and spa really are a added bonus. The rooms are clean,warm and have a fridge which is good when you are staying all week. The car park is big enough so never struggled to park my van. The only issue I have had is due to the allowance i have for working away there are times when i have had to find other accommodation due to the price fluctuating, if it wasnt for that then myself and others would probably be here constantly for the next 2 years. "

"The self check in was great with a late check in. Took 30 seconds "