"Every time I’ve stay at the Avenue Hotel previously ( a lot )
With the level I have with hotels.com I’ve always had complimentary park included
For some reason this was refused
Hotel staff told me I would have to take it up with hotel.com
Which attempted to call a number of time, but also emailed what had happened
But nothing
Subsequently I had to pay $60 more than what I had originally allowed for
My boss wasn’t extremely unhappy with me and Hotels.com"
"Overall I was happy with the hotel, unfortunately we had some items in the kitchen that were left dirty and stains on one of the doona covers. Other than that the rooms were clean and hotel was nicely located for our itinerary. Gym had everything I personally required and appeared clean "