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"Would recommend to friends"

"Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere."

"Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction"

"The staff were all wonderful. Rea was especially helpful to us after an especially long day of travel. The Chapel Bridge and Old Town are not even a ten-minute walk. Many thanks."

"Great location, clean hotel. Very walkable and comfortable"

"Friendly service at checkin. Very informative and helpful. Room attendants were happy and accommodating as well. The attached restaurant offered delicious italian cuisine. The hotel was in a great location; off the main road and close to old town and the train station. We will choose this location again on our next Lucerne trip. "

"Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole. Pros: - historic but very well renovated - great AC - perfect location - lake views are incredible - staff is great - daily chocolate treats were a unique surprise - incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap) - international outlet adapter, USB c outlets by the bed - perfect blackout shades - perfectly quiet rooms, especially with the windows closed - awesome historical artifacts in the room Cons: - it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. "

"This is a remarkable property. Beautiful interiors. Wonderful staff. The location is perfect. The food in the cafe restaurant was fantastic. I’d love to visit again. "

"Great property, but the staff is what made me submit a review. Antonia at the front desk made our two days in Zürich better than we could’ve imagined. She suggested restaurants and things to do and treated us with respect and care. I could tell she genuinely wanted us to enjoy our time, and that is incredibly valuable these days."