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"Excellent service, historic location and concenuent access to train station. "

"Beautiful old European style hotel. An enormous room beautifully decorated with a great view of the lake. Staff was excellent. "

"Staying in this hotel felt like we were royalty. Our room wasn't ready when we arrived three hours early but staff emailed us when it was ready, and they had already delivered our baggage to the room. Coffee was available in the room and the pillows and mattress were memory foam, so comfortable. The location is directly across the street feom the train station and in the middle of Old Town, where shopping and restaurants are located. This place is perfect!"

"Very nice hotel, well located in central Lucern with an excellent restaurant."

"This is an old building so yes, there will be creaky floors and ‘ambiance’ that some may not appreciate. We found the front desk staff to be very friendly and helpful. The view from our room (552) was out over the street towards Lake Lucerne. We had 3 windows, 2 of which were French doors opening into balconies. Easy walk to bakeries, local cheese shop, grocery, and many ‘best of Lucerne’ sites. Bus to the main train station was super easy. "

"We had a fantastic experience, every member of the hotel team were amazing. "

"Beautiful and staff was lovely "

"We enjoyed our stay. "

"The hotel is in a delightful location, we had a balcony room overlooking the old bridge. The staff were very helpful and the breakfast was lovely. Access to the hotel with a car is not easy and parking at the train station is expensive. "

"Everything was great with the only critic being that the comforter was very warm and there was no way to cool the room. I would still highly recommend this hotel"

"It was very good,lovely open windows,elevator,nicely decorated..also interesting "

"Very nice! Enjoyed the stay. Clean and comfortable "

"Very nice hotel just outside the main city center. Quiet, clean and comfortable. "

"As always wonderful. Have been coming here every year since I was 7 years old...first time was 1971...54 years and its always like coming home. Everyone asks why I don't stay nearer the lake..this is why. It's peaceful away from the bustle and it had the best view in Lucerne. "