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"Great stay, good spa facilities, clean and friendly service. Food was excellent "

"Loation is great, staff is so friendly, facilities good as well. Breakfast is realy good - quality ingredients and fresh produce. Bad things- no bottled water in the room? Very bizare for 4 star hotel. Room was cold as it uses standard radiators rather than air con so you cant realy set proper temperarure. "

"The best thing about this hotel is the location in that you are literally across the road from the BP Arena if that is your purpose for visiting! The parking was easy (we used the multi storey which is only £10 for 24hours if you validate your ticket at hotel reception) It is located within the shopping centre but rooms are up high so no noise or disturbance. Everywhere is very clean and rooms are big and have everything you need (although everywhere looks a bit dated it’s not really a problem...

"All good thanks"

"Stayed here for a gig at the arena. Great location. Comfortable bed, dated room in some aspects e.g. bathroom but powerful shower and very clean. Able to check in early which was handed. Made use of gym facilities. "

"Lovely break and great position for Birmingham Resorts and BP Pulse Live shows/concerts for walking to the venue. Staff very friendly. Downside was the bar area no draught drinks. "