Boutique Hotels in Kazakhstan

"Very friendly and helpful staff! Alma from reception and Natalia in restaurant are to be noted separately for their extremely good customer service!"

"Great hotel with nice and clean rooms"

"Everything is perfect but the only thing the breakfast area is too small for that many guests and a little bit pricey"

"The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately"

"Wonderful stay"

"Amazing swimming pool and breakfast. Very helpful staff."

"If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo! "

"Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods. "