2/10 Terrible
Jesika
Business traveler
Jan 10, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Review: The Magnolia Hotel
My stay at The Magnolia Hotel was less than satisfactory. Despite the hotel's claims of an upscale Beaux-Arts style, the reality fell short, with the property in dire need of major renovations. The photos online did not accurately reflect the current state of the hotel.
While the location offers nearby restaurants within walking distance, the lack of on-site dining or bar options after 4 PM was disappointing. The gym was also underwhelming; with just ten people, it felt overcrowded, offering little to no personal space.
The room itself failed to deliver on luxury or boutique promises. From basic linens and a mattress that needed replacement to dust-lined window sills, the accommodations were far from impressive. Safety was another concern, as the deadbolt on my door was malfunctioning and only engaged upon check-out, preventing the door from closing.
Valet service was poor, with only one attendant retrieving vehicles. Although I was informed of a 10-minute wait at check-in, the text service indicated a 30-minute wait, which extended to 45 minutes due to weather conditions. Many guests opted to retrieve their keys and walk to the parking garage, two blocks away, to avoid the long wait.
Overall, there is significant room for improvement at The Magnolia Hotel. I would not recommend it to anyone seeking a truly upscale experience.
Jesika
Stayed 1 night in Jan 2025