Resorts in Crete

"Staff are friendly, resort is great"

"We have used several different Mitsis hotels all of which have been great and the Laguna was just as good. It’s an attractive, well laid out hotel of a nice size. There’s plenty of pool area space and more than enough sun beds. The accommodation was excellent and service superb. We’ve noticed the food choices have been reduced over recent years but they remain really good and to a high quality. The ala carte restaurants were great although quite tightly configured. The breakfast brunch was the least liked with the food no different to to what you can get in the main restaurant. The only thing we were disappointed in was the beach area. In other mitsis hotels there’s always been a dedicated bar and food facilities. At the Laguna there is only a mobile unit which was permanently busy and not worth the wait. The shoreline is also quite rocky and so not the easiest to access the water. Overall though the Laguna is excellent and thoroughly recommended. "

"Everything in the hotel was great and the staff were very accommodating and welcoming."

"Beautiful new resort towards the NE side of Crete. Staff was uniformly kind and seemed vested in us having a great time. Spa was absolutely wonderful. A few nits to be aware of. Hotel is rather isolated and the nicer restaurants all close at 930pm and require reservations 24 hours in advance via their app with no same day flexibility. Also despite being next to the sea, there is no hotel beach club or chairs and a lot of the landscaping even blocks the sea views. Price was a little high considering no beach and need to take taxis to go anywhere off property. "

"Has a person at reception 24 hours. Walking distance from city center. Very close to restaurants and shops. There are 2 super markets in walking distance. Very close to Heraklion port."

"Amazing breakfast. Room was spacious. Lovely public areas."

"Excellent hotel, everything very clean and well kept. Pool area and beach are excellent. Lots of steps if you have mobility issues but we really enjoyed our stay and will return again. "

"Excellent breakfast. Helpful staff"

"Overall excellent property for a vacation enjoyment for families with children or adult couples "