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"This hotel exceeded all expectations! The cleanliness is impeccable, creating a welcoming and comfortable atmosphere from the moment you step inside. The staff are exceptionally kind and attentive, going above and beyond to ensure a pleasant stay. The food is very good. Its location is unbeatable just a stone’s throw from the ferry and within walking distance of everything you might need. Truly a perfect choice for anyone looking for convenience, comfort, and value. I can’t recommend it highly enough—10/10!"

"We absolutely loved our stay there!!! Wonderful staff, amazing food, hilarious activities! We will go back again, and again, and again!!!"

"Great customer service All inclusive service was amazing "

"Loved staying here!"

"Excelente staff. Muy buen hotel familiar. Excelente opciones de comida "

"We were preferred beach front, ocean view. Loved the snorkeling right at the resort. Windows favorite restaurant with Luis as our waiter, making it enjoyable. Angel in reception went above and beyond. "

"We completely enjoyed our stay at the Westin Cozumel! The room was very comfortable and the view of the water from our 9th floor balcony was fabulous! The grounds and beach were lovely. We enjoyed both pools and there were plenty of lawnchairs. The service around the hotel was fantastic, everyone was happy helpful and accomodating! Shout out to Randy and Maria - such great staff! We plan to return soon."

"I enjoyed my stay at the property. We had a suite, 2 ac units were in the room which kept it really cold and I loved that. The staff was always nice and the food was decent and good. "

"Nice place 4th time there"