City Express by Marriott Ciudad Juarez

3.5 star property
Hotel with free breakfast, steps from Plaza Portales 802

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Ciudad Juarez

Property amenity
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Room service
  • Gym
  • Laundry
  • Parking included
The price is P3,509
P3,930 total
includes taxes & fees
Dec 30 - Dec 31

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juárez, CHIH, C.P. 32424

What's nearby

  • Plaza Portales 802 - 5 min walk - 0.5 km
  • Paso del Norte Cultural Center - 5 min drive - 4.9 km
  • American Consulate - 6 min drive - 6.1 km
  • Plaza Las Misiones - 6 min drive - 6.1 km
  • Paso del Norte International Bridge - 9 min drive - 9.5 km

Getting around

  • El Paso Union Depot - 26 min drive
  • El Paso International Airport (ELP) - 27 min drive

Restaurants

  • ‪Cabanna - ‬6 min walk
  • ‪Subway - ‬18 min walk
  • ‪Old Mesa - ‬7 min walk
  • ‪Thomas Kitchen Bar - ‬3 min walk
  • ‪Maria Chuchena - ‬1 min walk

About this property

City Express by Marriott Ciudad Juarez

Hotel near Plaza Portales 802
Located close to ITESM Campus Juárez and American Consulate, City Express by Marriott Ciudad Juarez provides free continental breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A free area shuttle, a vending machine, and an elevator
  • Smoke-free premises, 1 meeting room, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms boast comforts such as air conditioning, as well as perks like free WiFi and room service.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free bus station shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 409 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Ciudad Juárez
City Express Ciudad Juárez Ciudad Juarez
City Express Ciudad Juárez Hotel
City Express Ciudad Juarez Hotel Ciudad Juarez
City Express Ciudad Juárez Hotel Ciudad Juarez
City Express Ciudad Juárez
City Express by Marriott Ciudad Juarez Hotel
City Express by Marriott Ciudad Juarez Ciudad Juárez
City Express by Marriott Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is City Express by Marriott Ciudad Juarez pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at City Express by Marriott Ciudad Juarez?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Ciudad Juarez on Dec 30, 2024 start from P 3,508.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Express by Marriott Ciudad Juarez?

Self parking is free at this property.

What time is check-in at City Express by Marriott Ciudad Juarez?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at City Express by Marriott Ciudad Juarez?

Check-out is at 1 PM.

Where is City Express by Marriott Ciudad Juarez located?

Situated in the entertainment district, this hotel is steps from Plaza Portales 802 and 1.7 mi (2.7 km) from ITESM Campus Juárez. American Consulate and Paso del Norte International Bridge are also within 6 mi (10 km).

City Express by Marriott Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 61 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

MIGUEL ANGEL

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled the world and this was one of the worst hotels that I have ever stayed at. The room was small, outdated and dirty. The bed was tiny and uncomfortable. The food was awful and the customer service was rude and dismissive. When I wanted to discuss issues with my reservation with the manager, the manager was never present. In the USA Marriott is generally recognized as a quality hotel. How this hotel ever became a part of the Bonvoy group and to have the Marriott flag is incomprehensible I would not recommend that anyone stay at this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sergio Genaro Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

10/10 Excellent

Salvador

Liked: Cleanliness
Vv
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Stayed 1 night in Oct 2024

10/10 Excellent

Maximiliano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Eliandis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

ERICKA, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
It was just ok
Stayed 4 nights in Oct 2024

10/10 Excellent

Maximiliano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , clean and safe 👍
Stayed 1 night in Oct 2024

4/10 Poor

OSCAR, HORIZON CITY

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very simple and small room, the bed was nothing out of the ordinary, but there was a lot of noise, you could hear people talking in the hallway, we couldn't rest.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
A pleasent stay, excellent service and cleanliness.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

roberto

Stayed 1 night in Jul 2024

6/10 Okay

Victor-Antonio, Odessa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Issues with my reservation due to no availability of room when arrived at the Check-In hour (3 pm) - Issues with internet access that made us walk all the way down to the front desk to demonstrate to the lady that the password didn't work and finally, noisy at nights due to the area is a Discoteque area, it is OK, but they do not advise about that, the music is all night long to much.
Stayed 2 nights in Sep 2024

2/10 Terrible

Marco

Disliked: Staff & service
I was in the city for an event and needed a room to spend the night. Before the event ended, I booked a room via Expedia with the insurance included. When I got the confirmation the time to check in was at 3 pm the following day. I contacted Expedia and the hotel to explain that I needed the room for that night, both said they could not help and to contact the other party. I requested to cancel the reservation and requested a refund but Expedia said they would not refund my money. I lost the money and had to find another place to sleep that night. Will not use Expedia again.
Stayed 1 night in Sep 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Rene

Liked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Cesar

Liked: Cleanliness
Disliked: Property conditions & facilities
AC needs cleaning
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No hassle check-in. Friendly. Large free assortment breakfast. No hidden charges.
Stayed 2 nights in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was simply phenomenal.
Stayed 4 nights in Jul 2024

8/10 Good

Estefani

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean.
Stayed 5 nights in Jul 2024

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Ana

Traveled with family
Stayed 7 nights in May 2024