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"It’s a really beautiful property, beach and the staff were very friendly. I was surprised how hard it was to get an hour extension on my checkout, which I didn’t end up doing as the front desk person sounded so negative about it. I used to work at a prominent hotel in nyc. I think the front desk staff could have been nicer considering what we are paying to stay there. "

"Convenient location and easily accessible. Wonderful staff. Property very clean. Would stay here again."

"So convenient"

"Staff provided excellent customer service; they were warm, friendly and welcoming despite being busy and having to handle multiple job duties. Was pleasantly surprised at how nice, clean and spacious the upgraded room was. "

"Customer service was excellent "

"Incredible room"

"Fantastic stay. Loved everything about it. It’s beautiful and peaceful. Evening food choices could have been better and more vegan options. "

"Great location, facilities and staff. Can’t wait to go back!"

"This property is over the top with live penguins, birds, fish. There is an on site professional photographer who was able to get us graduation photos during our stay with no advance booking. The beach is lovely and there are several boutique shops on site. This was the best hotel better than the Hyatt on Waikīkī."