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Real Inn Cancún

4.0 star property
Savor delicious meals near Langosta Beach. Relax by the outdoor pool surrounded by lush gardens.

Choose dates to view prices

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Front of property
Lobby
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
The current price is P5,515
P6,898 total
includes taxes & fees
Feb 16 - Feb 17

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, Lagoon View

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, Lagoon View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Premium bedding, in-room safe, desk, blackout drapes

Master Suite Vista a la Laguna

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista al Boulevard

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas Vista a la Laguna

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista a la Laguna

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hair dryer
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Vista al Boulevard

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Vista a la Laguna

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout drapes

Ejecutiva Matrimonial Vista al Boulevard

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 2,397 reviews
The price is P7,257
P9,354 total
includes taxes & fees
Feb 23 - Feb 24
Residence Inn by Marriott Cancun Hotel Zone
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About the neighborhood

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 3 min walk
  • Tortuga Beach - 12 min walk
  • Puerto Cancun Marina Town Center - 4 min drive
  • Cancun Convention Center - 5 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Breakfast - ‬5 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Las Olas - ‬8 min walk
  • ‪RIU Caribe Pizzeria - ‬5 min walk
  • ‪Swim-up Bar - ‬4 min walk

About this property

Real Inn Cancún

Upscale eco-certified hotel near Langosta Beach
Located close to Tortuga Beach and Teatro de Cancún, Real Inn Cancún provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Stock Cafe, offers breakfast, lunch, dinner, light fare, and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), tour/ticket assistance, and smoke-free premises
  • Multilingual staff, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the dining options, pool, and helpful staff
Room features
All 160 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with streaming services and satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 290 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Frequently asked questions

Does Real Inn Cancún have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Real Inn Cancún?

As of Feb 6, 2025, prices found for a 1-night stay for 2 adults at Real Inn Cancún on Feb 16, 2025 start from P 5,514.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Real Inn Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Real Inn Cancún?

Self parking is free at this property.

What time is check-in at Real Inn Cancún?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Real Inn Cancún?

Check-out is at noon.

Where is Real Inn Cancún located?

Located in Zona Hotelera, this eco-certified hotel is within a 15-minute walk of Langosta Beach and Tortuga Beach. Teatro de Cancún and UltraMar Ferry Terminal are also within 3 mi (5 km).

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 119 out of 1004 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hazel Frances

Liked: Cleanliness, property conditions & facilities
Na
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather, Fenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Everything exactly as advertised and the employees were super friendly and helpful. Would gladly stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Nora

Traveled with group
Liked: Cleanliness, staff & service
Likes: Staff -friendly and very helpful-; large room with balcony facing la laguna; beautiful exterior spaces (swimming pool, garden, restaurant); clean; safe; close to beach. Dislikes: Even though it's is very good shape, the building is old and it could benefit from some TLC. Overall, we had a great experience.
Stayed 5 nights in Jan 2025

6/10 Okay

Cassandre

Traveled with group, Traveled with family
Liked: Staff & service
The noise from outside was terrible. I was on the 2nd floor and felt like the cars were driving inside the room. I had to change room in the muddle if the night.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rashal

Disliked: Staff & service
Hotel Review: Disappointing Stay I recently stayed at a hotel in Cancun, and unfortunately, my experience was far from pleasant. The staff’s behavior was absolutely terrible, particularly a lady named Elizabeth. She displayed no interest in providing basic services and was extremely rude whenever we asked for assistance. Her attitude made the stay even more uncomfortable and unwelcoming. The lack of professionalism and courtesy from the staff was disappointing, and it overshadowed any positive aspects of the hotel. If customer service is important to you, I would strongly advise against staying at this hotel. I cannot recommend this place to anyone and will not be returning.
Stayed 2 nights in Jan 2025

4/10 Poor

GABRIEL

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overrated!!
Stayed 1 night in Jan 2025

4/10 Poor

MIRIAN

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms smelled strongly of humidity. Bedsheets were stained. The first night we stayed we didn’t even get bath towels and were charge when we requested some. Bathroom leaked water into the room. The Pool was nice. Overall would not recommend.
Stayed 5 nights in Jan 2025

8/10 Good

Akhtar, Sureey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Russell, Mount Vernon

Traveled with group
Liked: Staff & service
Disliked: Amenities
Most of my friends stayed here with me the same night and the tvs did not work at all.
Stayed 1 night in Jan 2025

4/10 Poor

Felipe

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Pros/ Good customer service and location were great. Cons/ I felt it lacked several things. There was no fridge in the room which I find inconvenient. The ice machine was located in one of the floors so unless you were staying there you had to go up or down to get it. We had a small accident when we went out and I could not find a pharmacy opened so I requested some items of the emergency kit to which they told me they didn’t have one. Also the shower head looked like they hadn’t clean it in days and when I turn the handle to turn it on it feel I had to figure out how to put it back on so I could shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Magan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Real Inn property was incredible! We had several meals in the restaurant and everything was amazing. The entire property was extremely clean! We coordinated a trip to downtown Cancun through the security guard and it was easy, quick and super fun. Cannot say enough good things about this property and our experience!
Stayed 2 nights in Jan 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service
Good value
Stayed 4 nights in Jan 2025

10/10 Excellent

Abram

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Abram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, wonderful staff. Would stay there any time again
Stayed 1 night in Dec 2024

4/10 Poor

Christian Ivan

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water the whole time we stayed there and the “breakfast” that was included was terrible.
Stayed 7 nights in Dec 2024

8/10 Good

Nisrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

8/10 Good

Seetharaman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service staff and the repair person who came in were very professional and did a nice job. Couple of issues we encountered during our stay was - the locker was not functional. It was then replaced - water was leaking from the exhaust vent in the ceiling. This was also fixed. The water pressure in the shower was not good. Moreover, the water was not warm enough for shower on many occassions.
Stayed 7 nights in Dec 2024

8/10 Good

Nisrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 2 nights in Dec 2024

8/10 Good

Alain

Traveled with partner
Disliked: Amenities
Staff average Cleanliness average Sea View excellent - junior suite Property condition low Operations in general low Staff not customer oriented
Stayed 1 night in Jan 2025

2/10 Terrible

Oscar Federico

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
There is only a limited amount of parking, the manager was rude when I asked him about parking, the water was cold in the shower, there were no towels in the room, noise from the street is terrible and kept me up all night. The worst travel experience. Would not recommend unless you book a room that’s not on the street side and don’t have a car.

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was poorly managed. The WiFi was non-functional, making remote work impossible, and staff offered no assistance. Towels weren’t provided, and my entry card stopped working when I went to get them. Thankful I was not trapped anywhere. Overall, the stay was inconvenient and not worth it.
Stayed 1 night in Jan 2025

10/10 Excellent

miguel angel ferral

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jan 2025

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down, no maintenance is done, the guest have to piont out the problem before theytry or do anything, i am there for a vacation, not to point out their problems that need to fix
Stayed 6 nights in Dec 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
For being such a big hotel I did not like that they did not have enough pool beds and the rooms have very limited towels and the AC turns off at night
Stayed 1 night in Dec 2024

10/10 Excellent

Jazmin, Detroit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and tidy . The staff were helpful and great at giving suggestions. I would definitely go back there. Family friendly!
Stayed 4 nights in Dec 2024