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Hotel NYX Cancun All Inclusive

3.5 star property
Beachfront property with calming spa services

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Beach/ocean view
Front of property - evening/night
Beach massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Breakfast included
  • Room service
  • Pool
The price is P12,372
P16,014 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Sunset)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 9 min walk - 0.8 km
  • Chac Mool Beach - 3 min drive - 2.1 km
  • Forum Beach - 3 min drive - 2.5 km
  • Cancun Convention Center - 3 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

All-inclusive property near La Isla Shopping Mall
Take advantage of a free breakfast buffet, a poolside bar, and a grocery/convenience store at Hotel NYX Cancun All Inclusive. With a white sand beach, beach cabanas, and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the spa tub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and an elevator
  • Beach umbrellas, wedding services, and tour/ticket assistance
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 195 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools. The property will be renovating one of the pools from April 1 2024 to February 28 2025 (completion date subject to change).

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on Dec 25, 2024 start from P 12,371.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Check-out is at noon.

Does Hotel NYX Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel NYX Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Isla Dorada and Tequila Museum are also within 15 minutes.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 643 out of 1088 reviews" "
Rating 8 - Good. 236 out of 1088 reviews" "
Rating 6 - Okay. 114 out of 1088 reviews" "
Rating 4 - Poor. 45 out of 1088 reviews" "
Rating 2 - Terrible. 50 out of 1088 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This poace was clean, right on the beach as stated. Not a catfish of a hotel. I loved it! Theres a pool, the beach, lovely hammocks. The food can be a bit bland, but its made in bulk, and there could have been more activities. But i when i stayed (Nov. 20 to 25th) it was a bit slow demographic wise. Lots of older adults. So im not sure about the fun youll have with kids here but it was a great location for all else! Love love loved it!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had the pleasure of staying at the Nyx Hotel Cancun from November 20th to 30th, and we can wholeheartedly recommend it! From the moment we arrived, check-in was quick and smooth. We stayed in the Sunset Suite with a beautiful view of the lagoon. While we were offered an upgrade to a beachfront room, we opted to stick with the lagoon view since we didn’t spend much time in the room during our stay. The room itself was simple but comfortable, with two queen beds and everything we needed for a relaxing stay. Our room was just one floor above the main lobby, where most of the live entertainment took place in the evenings. While we could hear the music from our room, it never disrupted our stay and only added to the lively atmosphere of the hotel. What truly made our experience exceptional was the outstanding service. Edguardo and Julio took care of us at the restaurants, offering excellent service with a smile. Estafina, the front hostess, always greeted us warmly and made us feel welcome. Mauricio and Daniel, who worked at the beach, were fantastic—always on hand to provide food and drinks whenever we needed. And Martha, our housekeeper, was incredibly thoughtful, always checking in to see if we needed anything or if our room should be cleaned. While Nyx is a smaller resort compared to other all-inclusive hotels, its level of service is unmatched.
Stayed 10 nights in Nov 2024

8/10 Good

Marcos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love food from this hotel, but its most for like old people. Only one pool was working and they had some areas under construction. Elevator was extremely small. And they had some electricity issues for more then 5 hours amd it was extremely hot the whole time
Stayed 4 nights in Nov 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time staying at hotel nyx everyone was friendly and it was alot of fun
Stayed 4 nights in Nov 2024

6/10 Okay

Andres

Stayed 4 nights in Oct 2024

10/10 Excellent

Marinus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Leorroniruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Hildebrando

Stayed 4 nights in Oct 2024

10/10 Excellent

Daisy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have zero complaints. This hotel took care of us really well.
Stayed 7 nights in Nov 2024

6/10 Okay

Brenda

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No electricidad por todo el tiempo y el wifi no jalaba para nada
Stayed 3 nights in Nov 2024

2/10 Terrible

Diego A, Fresno

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cancun Experience We have been back to this property 7 times since 2016. The first time we were so impressed that we continued to rave to others and come back, even bringing people with us. After 2021 this property has gone down in both lack of QUALITY but also QUANTITY! ISSUE 1: Upon checking in, they took us to a Superior Suite room (that was NOT the one I specifically called ahead for) away to someone else. When we got upset and went back to complain the blonde girl at the front desk was rude to my husband. ISSUE 2: Our air conditioning was out for almost two days before it started blowing cool air and someone fixed it. ISSUE 3: The sinks were horrible and the plumbing backed up with brushing our teeth. ISSUE 4: The concierge that was “supposed” to just give us the activity schedule kept following us around the resort to present something in order to get free massages. I had to be firmer than normal to say we weren’t interested. You shouldn’t have them there bothering guests they should get to choose for themselves when and what they we do. ISSUE 5: The elevators were constantly not working before and after a huge rain storm on Wednesday 11/20. ISSUE 6: The pillows and bed were still horrible. We had hoped they would get between but they did not. ISSUE 7: No smoking any longer in the pool area. I get no smoking in rooms and even in the restaurants or front of the hotel, but outside? At the beach? When I’m drinking? Unacceptable. They cut me off so P1 of 2
Stayed 6 nights in Nov 2024

10/10 Excellent

Galina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some misunderstanding with Expedia transportation, so i used the NYX hotel shattle to the hotel and back, and probably paid twice
Stayed 7 nights in Nov 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach area with lots room to lay out. Italian restaurant was great! Great service! The two live bands on separate nights were a treat. Would have loved another band performance on the Friday night vs karaoke. I would come again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Minerva

Stayed 4 nights in Sep 2024

10/10 Excellent

Shakita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. I mentioned that ?p
Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Araceli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nos quedamos sólo una noche, el cuarto fue muy cómodo, sin duda lo recomendaría. Pero al staff le hace falta trabajar mucho, no todos. Algunos parecía que les molestaba si les preguntabas alguna cosa, cuando en cambio otros se notaba lo servicial.
Stayed 1 night in Nov 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place great view
Stayed 9 nights in Nov 2024

8/10 Good

Nataliia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love this hotel! Beautiful beach area and pool. Really helpful and nice staff. One minus. They had construction going on during the day and second pool is closed. But when I checked online it said that construction until September (I was there in November)
Stayed 5 nights in Nov 2024

10/10 Excellent

Nicole, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really something special. First, the staff are so friendly and kind; from the bartenders to the entertainment hosts (Stephanie, Rodrigo, Jair: total legends), front desk, restaurant staff and cleaning crew. Everyone is so, so nice. The beach is exquisite and it's not so busy that you're battling for a chair, even if you come down at 11am. There's plenty of space. The crowd, when we were there, was 30-80 age range. Super chill, easy going and friendly vibe. We had a wonderful time playing water volleyball, cornhole, ping pong and other games. There's something for everyone. But seriously: the food is **ridiculously good**. Whether you're getting a comp or paying out of pocket: know that Umami, the Japanese restaurant, can hold its own against any standalone restaurant, and Chianti, the Italian, may have been the best we've had since being in Naples. Some of the best meals on our 9-night Mexican trip. Even the buffets provided many delicious options, fit for vegetarians, vegans and meatlovers alike. Everyone says "the food sucks at all inclusives" and know that it js NOT the case here. And living in Toronto (international food capital of the world), our bar for good eats is pretty high. I'll dream about these meals. Highly recommend NYX! Hope to be back soon!
Stayed 4 nights in Nov 2024

8/10 Good

Iris Judith, Edinburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food is amazing
Stayed 4 nights in Nov 2024

2/10 Terrible

Akiyo, Tukwila

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the worst ocean view room (only we can see the palm tree and restaurant) first and then they changed to the partial ocean view room much smaller. The sink is plugged up, not enough towels, not enough drinks in the fridge and couldn’t lock the sliding door. There is no hair conditioner in the shower room. The pillows had bad smell (mold). Not friendly staffs except one. They advertise “all inclusive” however very very limit for the food.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is wonderful, friendly and most helpful no matter what you needed, highly recommend staying here, we will book again for sure.
Stayed 12 nights in Nov 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024