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"A newly renovated and gorgeous hotel with friendly and helpful staff. Just steps from the funicular, this hotel was perfect for our stay in Lugano and exploring the surrounding region. The included Ticino ticket is a nice bonus but the value is in the quality and cleanliness of the rooms and beds and the premier food and drinks. I slept so well, even with a bruised ribcage. The included breakfast is really delicious with everything one could need to fill up and start the day. The restaurant and bar, Flamel, is incredible. The house cocktails are a must try that will change your perception of what a cocktail should be. The dinner is first class and every dish is a work of art. An extra special touch is the foosball table in the lobby near the bar so we could have drinks while the kids played. I can't wait to go back and stay at this hotel again!"

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"Overall very nice hotel for the price point"

"Initial thought was a bit worrisome bc the hotel was on the edge of the lake. Worried I couldn’t find parking, no sidewalks, worried we could not get to town. However, staff was so kind and gave us maps, directions, and step by step directions on how to navigate around town. Actually quite easy! Love the view of the lake from our balcony, breakfast was amazing, room so clean and everything felt so safe. Thank you to the staff for your service! "

"Perfect spot to look out over the lake. Nice rooms with a good breakfast selection. Close to everything and during our stay there was a free open air jazz concert close by that we could just sit out on the balcony on listen to at night. Definitely recommend staying here. "

"Bien"

"Good location. Helpful staff. Great breakfast. "

"The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so much more. The beach club is a 5 minute walk down the street and provides multiple pools, lounge areas, dining and of course access to the lake itself. Finally, the food was excellent, from the breakfast buffet to inspired Italian meals. You won't be disappointed in this hotel, and Menaggio is a great location to explore all that Lake Como has to offer. "

"everything was great and the location was excellent for trips"