This hotel was saved from a poor review by the attitude and helpfulness of the staff. Special mention for Sim who was not just efficient but good humoured and charming.
Although the chief issue of fellow guest noise was dealt with smoothly and speedily, the quality of fittings in both rooms we used was sub-optimal (broken door handles, faulty safe, broken heating control, windows would only open fully on the top floor (hugely dangerous given the number of small and loose children staying)
The hotel cannot be blamed for the conduct of other guests nor the lack of parental control, but the minor attention to repairing broken door furniture would go a long way. For those planning to stay, its clean, friendly, handy for the station and the staff are excellent; bring earplugs as the walls are VERY thin and prepare for a pretty small room, even at superior level.