Hotel Riu Palace Aruba - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near The Casino at Hilton Aruba

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Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Free minibar, in-room safe, desk, blackout drapes
Aerial view
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • All inclusive
  • Hot Tub
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 50 of 50 rooms

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
2 bathrooms
  • 39 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Bathrobes
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Sea View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

Double Room (ROH | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (ROH | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Sleeps 8
  • 2 King Beds

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Jetted Tub, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Jetted bathtub
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed

Standard Double Room, Connecting Rooms (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed

Double Room (ROH | C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 39 sq m
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (ROH | C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 32 sq m
  • Sleeps 8
  • 2 King Beds

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Jetted bathtub
Hair dryer
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

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About the neighborhood

Map
J.E. Irausquin Blvd 79, Noord

What's nearby

  • The Casino at Hilton Aruba - 3 min walk
  • Palm Beach - 7 min walk
  • Hyatt Regency Casino - 8 min walk
  • Eagle Beach - 2 min drive
  • Stellaris Casino - 3 min drive

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

  • ‪Salt & Pepper - ‬6 min walk
  • ‪Papillon Restaurant - Aruba - ‬4 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬5 min walk
  • ‪Gianni's Ristorante - ‬4 min walk
  • ‪Mambo Jambo - ‬6 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

Upscale all-inclusive property near Palm Beach
Near The Casino at Hilton Aruba and Hyatt Regency Casino, Hotel Riu Palace Aruba - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Indulge in a body treatment, a hot stone massage, and reflexology at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Fitness classes are offered at the health club; other things to do include volleyball, surfing/body boarding, and kayaking. Free WiFi in public areas is available to all guests, along with a grocery/convenience store and a coffee shop/cafe.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and coffee/tea in the lobby
  • A banquet hall, a gift shop, and luggage storage
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 450 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Balconies or patios, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Volleyball

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Palace Aruba - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Riu Palace Aruba - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Aruba - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Aruba - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Aruba - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Aruba - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball.

Where is Hotel Riu Palace Aruba - All Inclusive located?

Nestled on the beach, this Noord property is within a 10-minute walk of The Casino at Hilton Aruba, Palm Beach, and Hyatt Regency Casino. Eagle Beach and Stellaris Casino are also within 1 mi (2 km).

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 990 out of 1824 reviews
Rating 8 - Good. 432 out of 1824 reviews
Rating 6 - Okay. 225 out of 1824 reviews
Rating 4 - Poor. 104 out of 1824 reviews
Rating 2 - Terrible. 73 out of 1824 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

TINA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Eduarda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed at The Riu Palace in Aruba 3 times thus far!! We love the convenience of walking to the shops and restaurants available in the area. We also love visiting the butterfly farm within walking distance from hotel. Overall this all inclusive resort is well worth the money- would highly recommend!
Stayed 7 nights in Jan 2025

6/10 Okay

Diane

Traveled with partner, Traveled with family
Liked: Amenities
We were initially put in a room 453, which had very old stained furniture, I had to request to be moved from this tattered room to a better room. We did get moved to the 10th floor of the other building. We had a great view. Furniture still old and outdated but cleaner. The restaurants on site; first the only one I would recommend is the steak restaurant. Others were awfu! They don’t take reservations so each person of party of people have to arrive stand in line till 6 only to be told sorry we’re now full for this seating come back for 8:00 seating. Are you kidding! So the main dining. Hall was almost always our only choice left. Needless to say we had to eat out 3 nights due to this archaic way of running a restaurant, business or businesses. All the staff at the Rio are kind and pleasant. They are given the rules to follow in are expected to follow them. We heard many disgruntled customers talking about the design of the on-site restaurants, one of them was just so awful. You couldn’t even swallow the food. Location of this place was on the first floor. Awful!! Sadly, money was put into ambiance not chef or food. Weather was beautiful! 🌞
Stayed 7 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and view from room was a plus. Very hospitable service including Mercedes who treated us like family. Beachfront and walking path was very nice. Steak restaurant was wonderful if you could get in. Lines formed very early but worth the wait. Would come again.
Stayed 5 nights in Jan 2025

8/10 Good

Julieann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Food was a miss. Met amazing people and parking was a major plus. Restaurants outside hotel were very good. Wish food was better only complaint.
Stayed 9 nights in Jan 2025

10/10 Excellent

Steven Dean

Liked: Cleanliness
Stayed 7 nights in Jan 2025

8/10 Good

James

Traveled with group
Liked: Amenities
Very clean staff was excellent rooms in the hotel and in hotel could use some updating
Stayed 6 nights in Jan 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The RIU Palace was a definite disappointment from start to finish! In all fairness, I will say that most of the staff, especially housekeeping and bar staff, tried to make up for the mismanagement and run down condition of the property, but there is only so much they can do. From the very beginning, the room we booked was not what was advertised, was dirty, full of fruit flies, mattress was horrible, and the shower glass was broken. Only one elevator was operating during our entire stay, and one day there was no elevator working at all, and we were on the 8 th floor! The process for getting into any of the restaurants was terribly mismanaged. If you weren’t in line at 5:30 for any of them, which all opened at 6, you were out of luck for dinner, unless you went to the buffet, which was mediocre at best. In our building, we experienced electrical wires hanging down from the ceiling on a couple of occasions and no workable ice machines most of the time. The pool area was beautiful, and the swim up pool bar was lots of fun, with good service, but the absence of top shelf liquors and imported (American) beer was disappointing and not typical of a Palace level RiU. Also, there was a rule that the bar pool, as well as the pool bar itself, was supposed to be adults only, with signs everywhere stating that, in 3 different languages, but it was not enforced. Kids were allowed in that pool, around the bar, and even served sodas and frozen drinks while seated at the bar! 🙄
Stayed 7 nights in Jan 2025

8/10 Good

Brandon Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Cynthia

Traveled with group
Liked: Staff & service
The property needs to be updated. Our room smelled like mold or mildew and was very damp.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property!! Staff and amenities were amazing!! Super nice place to vacation. From the food and all the dining options to the pool and rooms, everything was perfect! Rooms are very large and very nicely finished. We’ll be back!!
Stayed 5 nights in Jan 2025

10/10 Excellent

DAVID EDWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our honeymoon and couldn’t have been happier with our choice, everything was very clean and well maintained and the staff were all very friendly and helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing trip ! I had the time of my life !
Stayed 6 nights in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel we have ever stayed at!!
Stayed 7 nights in Jan 2025

8/10 Good

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and well-maintained. The rooms definitely need to refresh and the restaurants have very limited meal choices for an all-inclusive. You could never spend a week there and have enough dinner options. We ended up eating out twice because of that. If you don’t mind eating at a buffet, it was amazing. We just prefer sit down dinners at night.
Stayed 5 nights in Jan 2025

6/10 Okay

Matthew, Morenci

Liked: Cleanliness, staff & service
Air conditioning in room was broke and after being pointed out was never fixed
Stayed 6 nights in Jan 2025

10/10 Excellent

Alexander

Traveled with family
I LOVE IT
Stayed 3 nights in Dec 2024

10/10 Excellent

Kamber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was extremely knowledgeable, friendly, and courteous, not to mention the Resort is left out no details. I LOVED IT!!!!
Stayed 4 nights in Jan 2025

8/10 Good

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very hard to use key card. Restaurants very small compared to size of hotel. Needto make reservations. Getting a palapa is horrible. Service excellent. Rooms great. Buffet great except for dinner
Stayed 5 nights in Jan 2025

10/10 Excellent

Grant Harris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love coming every year great staff Good food and drinks Nice safe beach and pool areas
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably my favorite property. Absolutely beautiful location. I highly recommend.
Stayed 7 nights in Jan 2025

10/10 Excellent

JULIE DAWN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 7 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Maya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, staff is very helpful,food was great. Definitely recommending this hotel anytime
Stayed 7 nights in Jan 2025