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"The telephone manner of a member of staff was unacceptable when I called ahead for a reason that I "

"Really professional staff, and everyone was so friendly, a credit to the hotel. Quiet surroundings. Exceptionally clean. Lovely comfy bed. Right in the heart of Bournemouth and easy walk there and back. The breakfast was superb, so many options and delicious hot food. I’ve never seen such a range of food. Also the hot breakfast was available up until quite late for a hotel. Would definitely recommend. "

"Absolutely amazing place "

"Clean rooms, inviting environment would stay again !"

"The hotel was absolutely great and a bargain. Good price accommodation and free parking. We went with friends who also had children and they loved it. They made good use of the games room playing pool and table tennis which was great fun for all the family. Staff were friendly and nice. Nice breakfast. The location was great and walking distance to town. Would definitely stay again."

"Great stop "

"Street view a little off-putting but immediately off set by the warm friendly welcome at reception with full info to help with our stay. (Great idea to have a microwave downstairs for maybe heating up a late night supper for instance! ) Inadvertently booked standard twin room but Suzanne reception staff was lovely moving us to an "executive" twin, nothing too much trouble! Room was spacious and very well equipped with a small fridge in bedroom, and ironing board and iron for instance, all making it well worth the extra few pounds for the upgrade. "

"Had a lovely couple of days, very hospitable "

"Beautiful place, the room was nice and big. Comfy bed. Had an evening meal in the restaurant which was nice, though a little pricey and surcharge added on was a shock! Would stay again and eat elsewhere though."