Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property
Let the tropical bliss envelop you as you bask on pristine Arena Gorda Beach. Rejuvenate with hydrotherapy treatments and savor delicious meals.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Boating
4 bars/lounges, swim-up bar, poolside bar
Coffee shop
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 29 of 29 rooms

Junior Suite, Connecting Rooms, Courtyard View (Superior, E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms (E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 8
  • 1 King Bed

Junior Suite (E)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.2 out of 10
Very good
(283 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(99 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Suite

  • Sleeps 2
  • 1 Queen Bed(s) OR 1 King Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Arena Gorda Beach - 8 min walk
  • Iberostar Golf Course - 6 min drive
  • Punta Blanca Golf Course - 6 min drive
  • Cana Bay Golf Club - 8 min drive
  • Cortecito Beach - 19 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬7 min drive
  • ‪restaurante la isabela - ‬14 min walk
  • ‪Garden Grill - ‬7 min drive
  • ‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Upscale all-inclusive property near Cocotal Golf and Country Club
At Hotel Riu Palace Punta Cana - All Inclusive, you can look forward to a free breakfast buffet, an adjacent golf course, and free water park access. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a facial, a massage, and a body scrub at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Fitness classes are offered at the gym; other things to do include kayaking, beach volleyball, and surfing/body boarding. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • 4 indoor tennis courts, express check-out, and express check-in
  • Babysitting (surcharge), a reception hall, and tour/ticket assistance
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 676 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Patios, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Palace Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Punta Cana - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Punta Cana - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Punta Cana - All Inclusive located?

Located in Bávaro, this beachfront property is next to a golf course and within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 mi (3 km).

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1177 out of 2216 reviews" "
Rating 8 - Good. 558 out of 2216 reviews" "
Rating 6 - Okay. 271 out of 2216 reviews" "
Rating 4 - Poor. 90 out of 2216 reviews" "
Rating 2 - Terrible. 120 out of 2216 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is AMAZING! My kids and I came here between Christmas and New year. The resort is huge. It’s so beautiful. There is a ton of staff and we never had to wait for anything ( drinks, food, room service, swimming activities etc.). I cannot compliment the staff enough. Everyone was so very friendly and helpful! The buffet was large and had so many options. They also have like 4 or 5 special dining restaurants that look amazing but we had only packed for “beach” activities and didn’t realize that we should have packed dress clothes, as these restaurants do have a dress code. I’ve been to a lot of places and place felt like we were in Paradise. I definitely recommend going to the scape adventure park where you spend the day zip lining and swimming in beautiful caves. Our transportation picked us up right from the hotel. This is definitely a place we will revisit!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 5 nights in Jan 2025

8/10 Good

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay for the most part - the resort is beautiful and well maintained overall, the beach is gorgeous, many dining options with no restrictions or reservations necessary, which i really appreciated (the Italian restaurant was not great, but we enjoyed the food in the other ones).The weather was perfect too, and we were able to book some really fun excursions with reasonable pricing through the hotel destination services! A couple of things that were not so good - the rooms could definitely use some updating, the service is not super friendly or eager (except for bell boys and bartenders). Also, front desk never gave us clear info on anything we asked (mutiple people). And the tiny little bugs in the rooms were driving us insane - they were in everything. At first i freaked out thinking they were bed bugs - thank god no! I don't know what they were, but it's still unpleasant finding them everywhere in the room. Entertainment was ok, but nothing too interesting - it was mostly local singers (although pretty good ones!) On a good note - RIU parties did not disappoint, sooo much fun! I would say it's a decent resort, but for the money we paid - i've been to better ones for sure.
Stayed 4 nights in Jan 2025

6/10 Okay

Lizette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is is not a 5 start hotel They need to improve on: food and service
Stayed 6 nights in Dec 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice the only problem was that the toilet wasn’t working properly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus Reyes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food at the beach restaurant is horrible,sport bar food horrible,black meat nothing fresh and well done,people excellent,beach water is kind of cold,riu pacha disco is too hot,music is good and the drinks is limited,casino only one 5 dollars table of black jack,everyone losers,one roulette table,like 10 slot machines no good….
Stayed 3 nights in Jan 2025

6/10 Okay

Lorraine

Stayed 4 nights in Dec 2024

8/10 Good

Juan A

Liked: Cleanliness, staff & service, property conditions & facilities
I wish they can put more Effort on the foods and drinks. Everything else was excellent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort, Fun parties, great food.
Stayed 8 nights in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Aldina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom had a flood and no one did anything about it. I waited 40 mins for someone to take care of it and all my stuff got destroyed in toilet water. Disgusting. I requested a manager to call and follow up with me and nothing. Food was nasty too. Do not recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Janthony González

Stayed 4 nights in Nov 2024

8/10 Good

vineela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and nice people.
Stayed 4 nights in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Limited English speaking staff which makes it harder to communicate. No halal food choices.
Stayed 5 nights in Dec 2024

8/10 Good

Ping

Traveled with family
Liked: Amenities
Good
Stayed 7 nights in Dec 2024

8/10 Good

Rohit

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drink options can be improved. Other facilities were good.
Stayed 4 nights in Dec 2024

2/10 Terrible

jan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Yoshihiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pools and variety of foods are excellent!
Stayed 6 nights in Dec 2024

4/10 Poor

Gopalbhai Ambalal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I wish I can give -5 rating to this hotel. The management staff was unhelpful and unresponsive during our stay. When the bathroom toilet flooded and water spread throughout the room, it took 45 minutes for someone to address the issue, and we were given a hard time when requesting a room change. Additionally, the restaurant staff consistently refused to seat us, claiming they were full, even when there were no reservations and plenty of open tables, highlighting a need for better training across their management team.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 7 nights in Dec 2024

10/10 Excellent

ANKIT CHANDRAKANT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enitre resort with cleanliness is great. mosquito problem is big concern, and there are very limited vegetarian option. over all the properties great.
Stayed 5 nights in Dec 2024

8/10 Good

Praveen, Northville

Liked: Cleanliness, property conditions & facilities
Service and restaurant options are not much
Stayed 4 nights in Dec 2024