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"Nice apartment "

"Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels)."

"Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January. "

"Very poor coordination 1) Book for 2 bedroom apartment and was given studio apartment at first. Request to check the booking thereafter given the correct after abt 1 hr delay. 2) Condition far from expected. Very rundown and lot of cockroch. 3) No wifi connection as advertise. "

"The apartment is huge, with 3 bedrooms, living room and kitchen. Near to Nagoya, batam centre and grand mall. Good for family. The downside is that the toilet in the master bedroom was dirty, there was black spots in the bathtub. The whole unit floor was dusty and there were mold in the freezer. "