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Shangri-La Bangkok

5.0 star property
Luxury Bangkok hotel in Bangkok City Centre with 5 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Bangkok

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Separate tub and shower, rainfall showerhead, free toiletries
Lobby
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi
The price is P8,845
P10,410 total
includes taxes & fees
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Horizon Club, Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Executive Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Executive Suite, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shangri-La Wing, Deluxe Balcony Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe Balcony Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Krungthep River View Room 1 King Bed

Room amenity

Krungthep River View Room 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Krungthep River View Room 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Krungthep River View Room 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shangri-La Wing, Executive Suite, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Executive Suite, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 72 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shangri-La Wing, Executive Suite, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shangri-La Wing, Executive River View Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Executive River View Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 72 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Wing, Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe Balcony Room, 2 Twin Beds

Room amenity

Shangri-La Wing, Deluxe Balcony Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Krungthep Wing Deluxe Suite, Lounge Access, Balcony

Minibar, in-room safe, desk, laptop workspace

Krungthep Wing Deluxe Suite, Lounge Access, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
  • 84 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Wing, Deluxe River View Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe River View Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Wing, Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Premier Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shangri-La Wing, Deluxe River View Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Deluxe River View Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shangri-La Wing, Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Shangri-La Wing, Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok, Bangkok, 10500

What's nearby

  • Asiatique The Riverfront - 4 min drive
  • ICONSIAM - 4 min drive
  • CentralWorld Shopping Complex - 5 min drive
  • Siam Paragon Mall - 5 min drive
  • Khaosan Road - 7 min drive

Getting around

  • Saphan Taksin BTS Station - 6 min walk
  • Bangkok Train Station - 8 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 39 min drive

Restaurants

  • ‪Jack's Bar - ‬3 min walk
  • ‪Sarnies Bangkok Sarnies Bangkok - ‬1 min walk
  • ‪บ้านผัดไทย - ‬3 min walk
  • ‪NEXT2 Café - ‬9 min walk
  • ‪Horizon Club Lounge - ‬9 min walk

About this property

Shangri-La Bangkok

Luxury hotel near ICONSIAM
Located close to King Power MahaNakhon and Asiatique The Riverfront, Shangri-La Bangkok provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a massage, a manicure/pedicure, or aromatherapy at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also find perks like:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Luggage storage, a ballroom, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 802 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 1,300 to 1,300 per person
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • NEXT2 Cafe
  • Salathip
  • Shang Palace
  • Volti Tuscan Grill & Bar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Shopping mall
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • Computer station
  • Conference center (13,993 square feet of space)

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (46 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2590 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 1300 to 1300 per person
  • Airport shuttle fee: THB 3500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2590 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Bangkok Hotel Shangri-La
Bangkok Shangri-La
Bangkok Shangri-La Hotel
Hotel Bangkok Shangri-La
Hotel Shangri-La Bangkok
Shangri-La Bangkok
Shangri-La Bangkok Hotel
Shangri-La Hotel Bangkok
Shangri La Bangkok
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Hotel Bangkok

Frequently asked questions

Does Shangri-La Bangkok have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Shangri-La Bangkok?

As of Jan 20, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Bangkok on Feb 10, 2025 start from P 8,844.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Bangkok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Bangkok?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Bangkok?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Bangkok?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Bangkok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 3500 per vehicle applies.

Where is Shangri-La Bangkok located?

Located in Bangkok City Centre, this luxury hotel is within 2 mi (3 km) of ICONSIAM, Asiatique The Riverfront, and King Power MahaNakhon. Erawan Shrine and Siam Paragon Mall are also within 3 mi (5 km). Saphan Taksin BTS Station is 6 minutes by foot and Surasak BTS Station is 12 minutes.

Shangri-La Bangkok Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1021 reviews" "
Rating 8 - Good. 189 out of 1021 reviews" "
Rating 6 - Okay. 67 out of 1021 reviews" "
Rating 4 - Poor. 38 out of 1021 reviews" "
Rating 2 - Terrible. 21 out of 1021 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bohao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed for a nice sleep
Stayed 1 night in Jan 2025

10/10 Excellent

Mark, Maryville

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy the Shangri-La experience on the Chao Praya River.
Stayed 4 nights in Jan 2025

10/10 Excellent

Arooj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !
Stayed 4 nights in Jan 2025

10/10 Excellent

Darien, Sarasota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and beautiful, the view from our balcony was stunning
Stayed 1 night in Jan 2025

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Katharine

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and the view
Stayed 3 nights in Jan 2025

4/10 Poor

Siew Hwa

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff are impersonal even though I stayed at Horizon Club floor. Checked in at midnight was told my selected room type not available, that is totally unacceptable for a club floor booking. Next morning shower was interrupted due water not draining…. What a disappointment
Stayed 3 nights in Dec 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service throughout the whole hotel, very helpful bell boys, outstanding hotel. 12/10, very good prices for the quality.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Dec 2024

6/10 Okay

Wei

8/10 Good

Sarah Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Shuttle boats and boat tours are convenient to access. Pool & lounge area was relaxing. Neighborhood felt safe and was walkable. Breakfast buffet was really great…don’t miss the Thai cuisine outside! Tons of food options at the hotel itself and surrounding area. Cons: Room wasn’t very clean and smelled musty and of urine at times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aashish

Stayed 3 nights in Nov 2024

10/10 Excellent

DJ, seoul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was nice, quiet neighborhood, good food around
Stayed 2 nights in Dec 2024

10/10 Excellent

Antoinette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the river. Directly across the river from the iconsiam mall. Very close to the train station and boat pick up and drop off. The hotel provides free transportation to the iconsiam mall (you take a boat across the river) from 10 am to 530pm. If you leave after those hours you can pay 8 bht for the ferry. I like that everything in the refrigerator is complementary. You can also use the gym for free. The gym has a great view of the river and you can use the sauna and stream room for free also.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice and extremely comfortable. Travel options are limited a bit and could use a little more food options between breakfast and dinner.
Stayed 5 nights in Dec 2024

8/10 Good

sonia, Maryport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing, the pool area is cramped, difficult to get sunbeds, though I appreciate thus us the busiest time of year, towels were stained and sunbed mattresses are distinctly grubby looking. Breakfast time is crazy busy with long queues. We could have had breakfast in lounge, but more choice downstairs, so we opted to join queues. Beds are hard but comfortable, though rooms suffer from both street and adjacent bedroom noise. The windows don't seem to be double glazed and are old allowing sound to transmit even at 24th floor. We were in room 2402, adjacent to a family with children and could clearly hear them. We came to the long bar last year as outsiders and loved it, but this year the experience left something to be desired as Singapore sling served in cheap half pint type glass. I pay a premium for the surroundings and experience, part of which is the type of glass a nice cocktail should be delivered in. The staff who resolved the issue though were first class, but it should not have happened in first place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Svetlana

Stayed 5 nights in Dec 2024

10/10 Excellent

Vladyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sultaneh, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything!!
Stayed 3 nights in Dec 2024

10/10 Excellent

John, MAIN BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , great location by the river , good spa and food options
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is everything for luxury trip. Excellent staff , great restaurants outstanding services.
Stayed 4 nights in Dec 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service
Room and service were okay, the location is amazing and that’s what made it worth it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Stayed 1 night in Nov 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024