10/10 Excellent
Sonia
Traveled with family
Nov 19, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person at the property is amazing . Front desk was ok. But concierge “Tai” was amazing . He will personally call me n check on my mom every time we were in the lobby check on her how she is doing n how is she enjoying her time in Bangkok . He shared the big festival celebration and we should make every effort to join for celebrations dinner at the hotel . It was amazing experience.
Managers at the restaurant take time to say hi , bring you omelet to your table both Kim and Raymond were amazing , especially Kim he will make my mom soy milk tea and will chat with my mom n will ask how was the service .
Robin made us feel special as we went to celebrate my mom”s 75 th birthday /he often open the door for my mom and help her half to help her take get to the door . I felt my mom was every ones mom , breakfast had a lot of variety n very fresh food / fruits every day. We stayed 7 days n had 5 breakfast / 2 lunch / one room service dinner and 2 lunches and one festival celebration dinner. Food was great quality n everything was delicious.
Sonia
Stayed 7 nights in Nov 2024