Balatan hotel rooms a the Independent

"As usual everything was OK but Breakfast was DISASTER - worse then before - which was not too good. Cold rice, cold ham (fried), etc - serving lunch dishes for breakfast. "

"Customer service and other staff are polite, accommodating, respectful, and well mannered."

"Perfect! "

"Nice and affordable "

"Breakfast was not very hot, served without salt and pepper."

"You won't know if it's the hotel because the signage is a little confusing, at least for me. The room was clean and receptionist was nice. You have to ask for towels in the front desk since they don't put it in the room for your arrival. AC works well tho the remote gave us a hard time. Additional 250 pesos for extra person is a reasonable price since it already comes with extra bed and beddings. Luckily our room has a Prime Video subscription so me & my friends enjoyed watching while waiting...

"Happy with my stay. 4 star hotel with 5 star vibes. Great service. Free breakfast, foods were OK (mostly Filipino foods). Free shuttle to airport. Nice comfortable bed and room also with enough space. The place accessible to city center by short distance by car. Have some good restaurants and bar outside hotel. "

"Concierge/front desk are efficient, friendly and nice. Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street."