Palaces in Azores

"We enjoyed our stay at the hotel. From the first minute we set our feet in the hotel door, we knew it would be awesome. We made the right decision choosing this hotel. The complimentary bottle of champagne and the chocolate cake for my husband's birthday was a huge surprise which wrapped up a perfect vacation. Indeed, it was an experience exceeded our expectations in all ways."

"Our stay was fantastic! The staff's kindness and helpfulness truly made the experience memorable. They went out of their way to suggest excellent places to eat and visit, which added so much value to our trip. We felt genuinely cared for and appreciated their local insights. Highly recommended for anyone looking for a welcoming and accommodating experience!"

"Gaivota stuff are so nice and professional, I loved the area too ."

"I arrived before check in and staff stored my luggage, offered a lounge area while I was waiting. They got me into my room before check in. Rooms were very clean and staff were very friendly."

"This was a fantastic hotel and we would definitely come back! Location could not be better, the staff are extremely friendly and helpful, rooms are spacious and well kept up, and it has everything you need whether you’re staying in or going out exploring. Pros: - We were fresh off a red eye flight and were given a free room upgrade and early check in! - Location is super easy to access from the main highways but is still just a 5 minute walk from the center of Ribeira Grande. - Central location means you’re close to Ponta Delgada and it’s still easy to get to both sides of the island. - Staff are friendly and helpful. - Rooms are spacious, comfortable, and modern. - Shower water pressure is fantastic. - Free breakfast is a nice addition and has many options. - Great gym for a hotel, pools and sauna are fantastic. - Bed is comfortable (if you like a firm mattress). - Easy and ample parking Cons: - Food at breakfast is generally room temperature. - Rooms are not super sound proof. - Limited restaurant options in the immediate area and the hotel’s restaurant is expensive."

"Very nice and a great price "

"quiet, friendly and great service "

"They don’t have free refills of coffe and tea"

"Great Location super warm and friendly staff."