Arashiyama hotel rooms a the Tokyu Hotels

"We are repeat visitors to the RHIGA hotel in Kyoto. We love that the hotel is close to Kyoto Station but not too close. Staff are very efficient and friendly. The bell desk staff were very helpful arranging takyubin for our larger pieces of luggage to be transported to the RHIGA hotel in Osaka. Housekeeping staff were friendly and very thorough in freshening up our room each day. We love the breakfast buffet on the first floor and have stayed at this hotel enough to know when the restaurant is not as crowded. I would like to see the complimentary shuttle bus hours expanded to start earlier than 9:00 am and ending later than 7:00 pm. Several hotel guests mentioned the same issue, wishing that the shuttle bus hours were expanded. Still a great place to stay and we always recommend this hotel and the RHIGA hotel chain to our friends traveling to Japan."

"Very convenient location across from Kyoto station."

"Great location. Staff are friendly and the room is spacious. "

"Overall this was a very good stay. You take your shoes off upon entering the hotel. You are not allowed to wear your shoes. You get the traditional vibe. The room was clean. The staff were attentive. Our room did not have a bath tub. If you have tattoos you will NOT be able to use the spa/sauna bath. Which I know Japan is notorious for not allowing tattoos. But I was hoping since so many tourists stay there they would be a little lenient. "

"Very well run hotel. Only issue is the bar area is sadly lacking in the mood it gives off. Feels like you are in a bunker. "

"A lovely stay - great staff. "

"Very comfortable. Conveniently located. Wonderful staff. "

"This is a wonderful hotel. The staff was very hospitable and made us feel welcomed. We arrived at the hotel early and they held our luggage until check-in and delivered in our rooms when we came back later. They provided all the amenities we needed and free snacks. Onsen was very relaxing. Very good breakfast. We would stay again next time we come to Japan. "

"Very easy to find after getting off the shinkansen at Kyoto station. Checking in and out was done via a machine kiosk (for some reason it couldn't read any of my credit cards, but I could pay by cash)"