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"Easy to get to most all places in downtown area. Front desk was friendly and answered questions about the area and addressed any concerns we had promptly. Only dislike was the elevator taking forever "

"Great staff, by far best in area. Very clean rooms. Great views. "

"The property offered great ambience which is next to the Hollywood Titanic and Disney in Pigeon Forge. Also the upside down building is walkable. The best is the breakfast buffet. I haven't had a great breakfast buffet in USA even in any high end hotels from Mariott, Hyatt etc. This was totally unique. I do not know whether they offer the same throughout the year or it was for the 4th July..the pool was super although we didn't use it but looks great. Overall plesant experience and my family enjoyed the whole trip..."

"Very friendly staff from valet to check in."

"Great price right in heart of all the action "

"Only problem was that I booked a room with two double beds and a sofa bed. When I got the email for upgrade, I did the room upgrade. Turned out the upgrade had one king and a sofa bed. The room was for 5 people. Two adults, and two kids. Had to end up getting a cot."

"The trip started with extra welcome at the front desk. The rooms were spotless, bathrooms sparkling clean, service excellent. The restaurant was our best meal the whole trip. We would visit again!"

"Everything here was amazing!! So clean, everyone was so nice, everything felt so safe, my 2 year old really enjoyed the multiple pool options, and it was great being so close to everything we wanted to do, this will definitely be my new go to place when visiting the area again!!! "

"Very convenient except for the long walk to the casino from our room. My mother uses a walker and i had to drive her over. It would be nice if they would shuttle older and disabled guests to the restaurants and the casino "