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"Property is large with ample parking and couple of minites from centre which has plenty going on. Thebrooms are large also, although a little dated, the facilities downstairs have all been recently refurbished and look great. All the staff were welcoming and friendly and the breakfast was great. The only issue we had was when we were checking in, in which we had paid for an early check in, the reception desk was not manned, nobody came to assist for nearly 10 minutes and although we had paid for an early check in for 1pm we didnt get to the room until after 1.15pm, which wouldnt have been too much of an issue but when paying £20 for each room for 2 hours you dont expect to lose the first 15 minutes of this waiting at reception to get served and then waiting to see if housekeeping had the rooms ready. Other than that we had a great stay and would stay again but certainly not be requesting an early check in."

"This is our fourth stay at the Cromwell and we love it! Highly recommend this accommodation to anyone wanting to stay in Shrewsbury."

"Pro's - location, rooms were spacious, very clean, all staff very polite. Con's - jacuzzi and steam out of order I would definitely stay here again"

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"On arrival, easy to park. Went into the front bar area to check in. Greeted and checked in asked if we wanted breakfast we asked for prices and told various options available, but not forthcoming with options. ( A menu would of been helpful). Directed to the accommodation which was back outside, next door. The main front door was opened by key , but only realised later that the same key opened room door, so potentially all accommodation can be opened by same key. We had booked room with river view (room 6) which was lovely, spacious and very welcoming. Four poster bed was very comfortable and nice bathroom. Room was a little dark would be helpful for a light on the desk/dressing table. We did opt for breakfast as menu in the room , good choice and reasonable prices. We chose to stay in the bar/restaurant and have an evening meal, lots of choice and we had mains and dessert which were generous portions and tasty. The whole stay was lovely and would return. The only negative would be the staff were polite but quite automated not much showing of a personality with non locals. "

"Great staff. The main building is in need of some refurbishing so it was pleasing to see a decorator at work. Room comfortable but view over the extractor fans less so"

"Lovely 2 night stay at the Lion Hotel, regularly visit Shrewsbury and thought of staying here for a change , we were pleasantly surprised, after reading some of the reviews, so please do not discard this hotel because of some negative reviews, you need to stay here to find out for yourself. Easy check in , staff very helpful and always ready to greet you with a smile and hello. Room lovely and clean and nice and warm, as we're all the areas of the hotel. Breakfast was really good, plenty of it, and the lady at breakfast was so lovely, always smiling and nothing was too.much for her, thankyou. Will deffinately recommend the Lion hotel to friends and family, and we will be back. Also £5 per night to park your car there, which is really good value, and very convenient for shops and bars. "

"Can’t fault this place especially for the price i paid 👍"

"Lovely period hotel with mostly period furniture. Very welcoming and helpful staff. I was staying on my own but there was such a good friendly atmosphere I didn’t feel “on my own”. It was beautifully decorated for Christmas."